Vanessa Joseph
IT Support Specialist
Salary / Daily rate
Lagos, Nigeria
Freelance
Remote only
Skills
Languages
About me
Intro
IT Support & Cybersecurity professional with strong customer service expertise and technical problem-solving skills. Currently enhancing customer experiences at Pheelz Gadgets while building expertise in network security and web technologies. Ready to deliver reliable technical solutions with exceptional communication and multi-tasking abilities.
Work experience
Customer Service Representative
Pheelz Gadgets
Aug 2024 - Mar 2025
8 months
Lagos, Lagos State, Nigeria · On-site
Skills: Customer Support · Customer Experience · Technical Support · Customer Satisfaction · Interpersonal Skills · Problem Solving · Communication
Student Librarian
Federal University Oye-Ekiti
Feb 2023 - May 2023
4 months
Skills: Skilled Multi-tasker · Customer Support · Technical Support · Interpersonal Skills · Problem Solving
Teacher
Steps Forward School
Sep 2016 - Mar 2018
1 year 7 months
Education
Federal University Oye-Ekiti
Bachelor of Library and Information Science
2018 - 2023
5 years 1 month