Vashti Joseph

Senior Operations Manager | Ecommerce & Retail

Salary / Daily rate

Paris, France

Mobility: Paris

Freelance, open to permanent contract

Can come onsite

Skills

Project Management (PMO)GDPRERP

Languages

EnglishFrenchSpanish

About me

Intro

Operations Manager with 12+ years optimizing multi-channel ecommerce and retail operations. Proven track record managing $8M P&L, reducing costs by €10K+, and leading teams up to 300 professionals across international markets. Ready to streamline your operations and drive measurable growth through strategic process optimization.

Links

Work experience

Operations Manager

Heex Technologies

Nov 2023 - Jan 2025

1 year 3 months

Paris, France

Extended company operational runway by 4 months through strategic cost-saving initiatives and process optimization during funding transition Increased departmental productivity by 10% through implementation of performance tracking systems and workflow management processes Generated €10,000 in cost savings through development and execution of internal training programs, eliminating external consulting costs Established comprehensive operational infrastructure including finance, HR, marketing operations, and performance metrics frameworks Managed end-to-end compliance operations including GDPR, legal requirements, insurance, and international subsidiary oversight Led cross-functional teams across 38-person organization, directly managing Finance, HR, and Customer Success department heads

Head of Operations

Infinite Age

Sep 2020 - Oct 2023

3 years 2 months

Managed end-to-end ecommerce operations including Amazon marketplace optimization, Shopify platform management, and multi-channel inventory coordination Led P&L operations for $8M annual revenue ecommerce company, managing 40-person team with 4 direct reports across Finance, Customer Success, and Operations Optimized Amazon listings and marketplace performance, implementing SEO strategies and inventory management systems that improved sales conversion and operational efficiency Developed cost optimization strategies and process improvements resulting in improved profit margins and streamlined fulfillment operations Coordinated international shipping, customs clearance, and compliance management across multiple geographic markets and sales channels

Operations Manager

MiMoto (Acquired by Helbiz)

Jan 2020 - Jul 2020

7 months

United States

Managed city-wide operations rollout for mobility technology platform, including fleet management and demand forecasting Led cross-functional projects coordinating with Global Marketing, CRM, Community Engagement, Product, and Legal teams Implemented operational systems for warehouse management, GPS tracking, and IoT connectivity for mobility fleet operations

Operations & Inventory Manager

Sid Mashburn and Ann Mashburn

Nov 2017 - Mar 2019

1 year 5 months

United States

Managed inventory operations for 4,000+ SKUs across 5 retail locations, achieving 90%+ On-Time-In-Full delivery performance through advanced planning systems (SAP, Excel) Reduced inventory shrinkage from 15% to 1% through implementation of retail management software, process controls, and loss prevention systems Generated $4,000 monthly cost savings through process improvements in shipping and receiving operations Implemented retail management technology across geographically dispersed locations, ensuring operational consistency and performance standards Led cross-functional teams in inventory planning, merchandise coordination, and multi-location operations management

Operations Coordinator

The Princeton Review

Apr 2016 - Dec 2017

1 year 9 months

United States

Reduced operational expenses by 50%, generating $52,000 in cost savings through vendor negotiations and process optimization Managed operations and resource allocation for 120+ employees across Maryland, Virginia, and DC locations Generated $4,000 monthly cost savings through process improvements in shipping and receiving operations Implemented staffing optimization and training programs resulting in improved operational efficiency and cost reduction

Operations Assistant

Kendra Scott

May 2015 - May 2016

1 year 1 month

United States

Fashion Accessories Managed 2,000+ SKU inventory operations in luxury retail environment, achieving region’s #1 ranking for loss prevention (<0.3% shrinkage) Led operational setup for 4 new store openings, including staff training, inventory systems, and process implementation

Operations Specialist

Feb 2012 - May 2015

3 years 4 months

Managed complex supply chain operations and vendor coordination for projects with budgets up to $1 million. Coordinated international logistics including shipping, customs clearance, and multi-vendor operations for time-sensitive deliverables Led cross-functional teams of 300+ professionals in resource planning, timeline management, and perational execution Implemented operational frameworks for international coordination, compliance management, and stakeholder relationship management


Education

University of Maryland - Robert H. Smith School of Business

Master of Business Administration (MBA)

2017 - 2019

3 years

University of the District of Columbia

Associate of Arts and Sciences (A.A.S.)

2011 - 2011

1 year

University of Dayton

Bachelor of Arts (B.A.)

2005 - 2008

4 years

Semester At Sea / ISE

Study Abroad

2007 - 2007

1 year

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