Venkat Chandra

As part of senior leadership, I was responsible for client mgmt., program mgmt, business Devp. & team leadership/mentoring on wide range of engagements. Examples are: - Served as National Operations Leader for EY's Strategic Advanced Analytics Practice - Led several engagements with multiple clients across industries (telecom, Auto, Govt, etc) in operating model visioning, business case development, opportunity prioritization and roadmap design of self-funding analytics/AI functions/CoE's (including advise on intelligent automation, RPA etc.) - Project director for enterprise performance optimization for multi-billion telecom firm. The scope of the program included quick-win EBITDA improvement opportunity identification across - customer care, Marketing/sales, finance, supply chain, HR, Field Services, facilities & network ops. As part of the project identified savings of > $50Mn - Project & delivery director for a pioneering (first of its kind in Canada and global leading practice) province-wide public-sector initiative to transform service delivery model. The project resulted in annual cost optimization opportunity identification of approximately $100MM. The project involved working with senior-most government executives (DM/ADM's) across the govt (Govt. Ministry, Health boards / Hospitals, School Boards etc) and leading an extended project team of over 100 (direct and indirect) - Project leader for a multi-billion private manufacturing conglomerate involving strategy, design through set-up/implementation of all aspects of business model of centralized and shared finance & HR functions. Enabled cost reduction of 15% in ~9 months - Project Leader for design of customer care improvement project (telecom client) with focus on design & implementation of solutions to reduce call volume, AHT while improving the agent effectiveness. This team was recognized internally as the new “benchmark” and the project realized within 8 months 15% cost reduction

Business / finance transformation and process re-engineering (Current state definition, Visioning Future State, Performing Gap Analysis, Initiative Prioritization, Change Management) ERP Enabled process transformation Supply chain transformation Building Business Case for Large-scale change initiatives

Some examples of work done as a senior management consultant: - Working with chief strategy officer and head of F,P&A of a multi-billion dollar silicon-valley based Fortune 500 technology company, led design of end-to-end processes to link Company’s strategy definition / vision to financial planning and budgeting processes. - Led all aspects of business project delivery and change management of finance enhancements at a public-sector client. The Client project manager credited me individually for having “re-invented the rules of implementation” because of the success I had achieved in enabling smooth and fluid engagement delivery in an environment where over 90% of projects were struggling to get done in time/cost. The methodologies I developed became standard operating procedures for other projects - As #2 Employee, helped build Finance Analytics practice for Mid-America region (Texas and adjoining states) from inception (all aspects: methodology, software development, customer success strategy, team building, building client relationships, setting up remote delivery teams, training etc.). It became one of the top revenue generating functions - Played a national lead role in set-up of Finance Transformation initiative for a firm's National practice (over 4000 resources) to help train and certify finance skills - Workstream Lead for global Design (over 20 countries) of finance functions for Fortune 500 High-Performance Networking Company. This was part of a large-scale business transformation. - Led workstreams across multiple Large-scale technology and process re-engineering enabled business transformation/change initiatives at fortune 500 companies (End -to-End implementations) with focus on the finance function. Some of the clients I worked with are Dell, Aviva Insurance, Juniper, Gaylord Entertainment, American Greetings, Netlogic, McAfee, Nortel etc.