Véronique Gonnet

Following the transfer of my property rental agency Host in Paris to Parisian Home, I joined the latter to structure and develop the offer dedicated to property owners. I'm also responsible for managing marketing strategy and communications. Key achievments: - Development of the owners' offer: signing of new mandates, execution of mandates and related clauses, monitoring of invoicing and disputes, legal and regulatory monitoring. - Optimization of rental management processes to improve the customer experience throughout the rental process. - Coordination of digital marketing levers: SEO, social networks, Meta advertising campaign. Development of tools for monitoring service quality, via customer review management. Skils developed: management, sales strategy, digital communication.

Creation and development of a property management agency with concierge service, targeting an international clientele. +200 rentals/year, 95 % of forein hosts, €200 000 Turn Over in 2023, partnership development. Key achievments: - Administrative, operational and technical management of rental properties: execution of mandates, invoicing, receipts and collections, claims monitoring and accounting. - Selection and management of concierge service providers, with service quality monitoring and operational coordination. - Creation of financial and commercial performance indicators and dashboards to monitor the profitability of each property. - Development of digital marketing strategy (website, social networks) with a view to acquiring new tenants. - Regular legal and regulatory monitoring. Skills developed : entrepreneurship, leadership, digital marketing, sales strategy.

- Responsible for the content & delivery of the newsletter (2000 subscribers) and the website display (500 members); - Develop customer relationships with donors of the Father's Heart association (Budget: 7000USD).

Elaborated an analysis to assess BERGERE DE FRANCE’s market opportunities in the USA: - Conducted interviews - Performed a market survey (pricing, competition, distribution) - Gave strategic recommendations

Digiplug is a provider of software solutions dedicated to the production, management, and distribution of multimedia content (audio and video). • Supported key clients such as Universal Music, Vodafone Belgium, and Samsung France in developing and implementing their multimedia content distribution strategies • Managed the entire digital content distribution chain: from production and delivery to integration on client platforms and performance reporting • Oversaw the launch of new services, including video download offerings (Web/WAP) for Samsung France, and a music portal (Web/WAP) for Vodafone Belgium

- Conduct an analysis on Orange France’s "Communication Services“ partnerships ; - Responsible for launching a web-based database dedicated to Wanadoo’s calls centers located in France and Marocco (200 callers).

I was responsible for launching a logo and ringtone download service, coordination of the rollout of the project with the several teams involved.