Vikas Kalra

IT Business Analyst | Web Designer & Developer

Salary / Daily rate

London, UK

Freelance, open to permanent contract

Skills

IOS

Languages

English

About me

Intro

IT Business Analyst | Software Developer ! Intuitive Web Designer & Developer with 20+ years experience with expertise in managing, eliciting, analysing, designing, documenting and developing requirements for a wide range of projects in the Investment Banking and Financial Services, Health and Consultancy sectors

Links

Work experience

Tutoring

Self-employedFreelance

Jun 2025 - Present

1 year 5 months

Hybrid

GCSE Computer Science

Web Designer & Developer (Full Stack) - Voluntary

TechElevate

Jun 2025 - Present

1 year 5 months

Cincinnati, OH, USA

• Enhancing the TechElevate website and creating websites for non-profits (work is distributed across a wider team of volunteers) • Website Architecture Planning (front-end and back-end components, databases and deployment strategy) • Web Design & Development

Web Developer (Front End)

LAXMII APPFreelance

Mar 2025 - May 2025

3 months

London, UK

• Re-designed/developed Laxmii app website (FinTech start-up)

GLOSS SQL Developer / Analyst

Bank of America

Feb 2024 - Dec 2024

11 months

Dublin · Hybrid

• AGILE software delivery of projects for the EBAR (Books & Records system) • Key skills utilised: Requirements Gathering, Analysis, Functional/Technical Specification Writing, Coding (SQL), Testing, Production Release, GIT source control, Bitbucket repository & JIRA • Successfully completed 2 high profile projects (1) account balance extract for dormant accounts and (2) derivative payable/receivable account postings change impacting multiple upstream/downstream systems • Other projects included automating and documenting the set-up of EBAR Development environment

Salesforce Business Analyst / Developer

Performa IT

Apr 2023 - Oct 2023

7 months

Bristol, UK

Skills: IT Consulting · Business Analysis · User Stories · Salesforce.com · Confluence · Jira

Salesforce Business Analyst / Developer

Mental Health Concern

Nov 2021 - Jan 2023

1 year 3 months

Newcastle upon Tyne, UK

• AGILE Requirements Delivery of in-house Projects to improve existing systems and build new systems on the Salesforce platform • Key skills utilised: eliciting, analysing, documenting and delivering requirements, stakeholder management, Prioritised Requirements List, High-level and Detailed User Stories, Acceptance Criteria, JIT Analysis/Modelling & Time-boxing • Delivered the functional and technical requirements for transitioning AQP Billing from the existing system (built using MS SQL, Visual Basic & Excel) to a new platform • Delivered requirements for the implementation of the CRM Commercial Contract Lifecycle Management project • Delivered bespoke requirements for the in-house Clinical Management Systems

Analyst (FTC)

Buckinghamshire Healthcare NHS Trust

May 2020 - Aug 2021

1 year 4 months

Aylesbury, UK

• AGILE Change Management for the AIS Decommissioning Project • Key skills utilised: Change Management, Requirements Capture and Analysis, User Training, System Demonstration, UAT, Documenting Training Notes, Process Flows and SOPs, Stakeholder Management & Project Management (Project Planning, Visual Task Board, Time-boxing) • Managed the change from AIS to the in-house Dermatology system

Programme Manager - Voluntary

The Intrapreneurs Club

Sep 2019 - Dec 2019

4 months

London, UK

• Co-managed the Accelerator Programme specifically in charge of operations.

GLOSS Consultant

Sionic Advisors

May 2018 - Aug 2018

4 months

London, UK

• Central Securities Depositories Regulation research and study for end-client Broadridge • Delivered information and training sheets, and a settlement discipline analytics tool for calculating the cash penalty for single and batch transactions developed using Visual Basic & EXCEL

Caregiving

Career Break

May 2017 - May 2018

1 year 1 month

London, UK

GLOSS Business Analyst Lead

Sionic Advisors

Jan 2017 - May 2017

5 months

London, UK

• Analysed gaps and defined the business requirements for implementing reconciliation between trade/position and accounts data on the Broadridge GlobalPost Trade Management (GPTM) system, for end-client JP Morgan

Business Analyst Lead / Project Manager

Santander Bank, N.A.

Jan 2016 - Oct 2016

10 months

Milton Keynes, UK

• Defined the requirements specification for implementing Banking Reform compliancy of the Position Management system • Key skills utilised: Requirements Gathering and Definition, Stakeholder Management, Specification Walkthroughs, Work stream Management, Project Management, Communication and Support during definition of Technical Requirements, Development and Testing, and Business Case and Power-point Presentations

Senior Systems Analyst

Prudential Assurance

Oct 2014 - Jul 2015

10 months

Reading, UK

• Defined the Technical Solutions Design for a 3rd party case tool • Defined the Application Specification for a business driven regulatory tax requirement • Defined the Data Dictionary, mapping the data flow between the front-end, service providers and back-end to ensure data requirements consistency for the company wide multi channel customer services project • Windows 7 desktop upgrade impact assessment of incompatible applications

Senior Business Analyst

FINANCIAL SOFTWARE LIMITED

Jul 2013 - Oct 2014

1 year 4 months

London, UK

• Gathering Requirements and Defining Functional Specifications for bespoke enhancements of the Capital Gains Tax Management system (CGiX) • Systems Testing of new upgrades and releases • Resolving business and technical client issues • Researching and Defining the Functional Specification for Individual Tax Legislation in Switzerland • Client exposure include JP Morgan, HSBC, Barclays, Brown Shipley, Sarasin, SEI, Skandia and Pershing • AGILE environment

Personal goal pursuit

Career Break

Jun 2011 - Jul 2013

2 years 2 months

London, UK

Ayurvedic Consultant (self-employed)

Business Analyst Lead

Penson Financial Services

Feb 2010 - May 2011

1 year 4 months

London, UK

• Managing projects from initial request through estimation, approval, requirements, build and implementation • Key skills utilised: Requirements Gathering through interviewing business users and reviewing documentation, Defining and Reviewing Functional and Technical Specifications, Defining Test Cases and supporting UAT managing and resolving testing issues • Gap analysis of the transition from STARS Institutional to GLOSSHV • Defined the functional requirements for MIS risk and management summary reports, client free money and cash & stock reconciliations (in compliance with FSA CASS 7), and online client interface, trade entry, and single point of access company interface • Established procedures for the business analysis and design process • Transition of new clients to Penson business

Personal goal pursuit

Career Break

Aug 2008 - Jan 2010

1 year 6 months

Indianapolis, IN, USA

BA Ayurvedic Studies Clinical Internship

GLOSS Technical Business Analyst

Broadridge Financial Solutions Ltd

Jul 2006 - Jul 2008

2 years 1 month

London, UK

• Defined the specification for RBC Confirmations (processing, static data configuration and flow in Trading, Hub and Print Adapter) • Defined Functional / Technical Specifications, Test Cases and Systems Testing for client enhancements to GLOSSHV V5 • Implementation of GLOSSHV for BOA and Jefferies • Mentoring graduates

Personal goal pursuit

Career Break

Oct 2002 - Jul 2006

3 years 10 months

London, UK

BA (Hons) Ayurvedic Studies (2:1)

Tutoring

Self-employedFreelance

Mar 2004 - Mar 2006

2 years 1 month

London · On-site

Degree C++, GCSE Computer Studies & PC maintenance


Education

City St George’s, University of London

MSc Business Systems Analysis & Design

Kingston University

BSc Computer Science

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