Vincent Chavoutier

Chief of Staff | Operations Leader

Salaire / Taux journalier

Paris, France

Freelance, ouvert au CDI

Peut venir sur site

Expertises

Product ManagementProduct MarketingBig DataDesign ThinkingCoachingIAMachine LearningScrumBusiness Development

Langues

AnglaisFrançaisEspagnol

À propos

Introduction

After spending 15+ years in Scale-up, Start-up, and Large corps, as Chief of Staff, Operations Mng and Product Lead, I am currently dedicating my time to help stakeholders to close the gap between Business, Tech and HR, structuring their vision and operating their roadmap. > C-Level Mngt: Defined Product visions, Program objectives and Business Units 3yrs plan with C-Level stakeholders > Operations: Managed Programs generating up to 70M€ in Tech #AI > People: Defined HR teams metrics to follow

Liens

Expérience de travail

Chief of Staff | Operations Manager

FreelanceFreelance

janv. 2020 - Présent

6 ans 10 mois

Paris, France

Working closely with Founders and C-Level of Scaleups, Startups and Big Corps (Brut, Worldia, Haigo, Red River West, LVMH, Christian Dior Couture, CELINE, etc) in order to advise, define and operate their roadmaps: ★ MANAGEMENT & NEW BUSINESS ★ • Managed budget and operations of 50+ people teams generating up to 70+M€ in the tech sector • Led quarterly steering committees for C-Levels / Boards in order to communicate Program objectives, successes and risks • Organized off-sites working days for teams of 30+ people to plan quarter / semester roadmaps and operations plans • Analyzed market tendencies with Founders to launch new services, drive business and / or launch new verticals • Interviewed hundreds of B2B / B2C clients & users as Product leader to understand needs, push attractiveness, and help Sales teams to close B2B deals when needed ★ OPERATIONS & PRODUCT LAUNCHES ★ • Defined new processes (HR, Product, Releases, Customer Success, etc) to simplify operations and accelerate business • Recruited, built and structured Product and Tech teams working on AI, Data, Mobile and SaaS platforms • Acted as Product Manager, leading Product and Dev teams, specifying and launching iOS features on B2B and B2C services • Worked with Marketing Teams to align key messages and campaigns during Product launches ★ HR ★ • Empowered Managers to improve their decision making processes and operate their roadmap more efficiently • With the ambition to secure and sustain their growth, designed and operated the employee experience of one of the most successful large corp • Worked with VP People to define yearly key metrics and build dashboards to track real-time recruitment and talent evolutions all around the world

Christian Dior CoutureFreelance

janv. 2020 - déc. 2022

3 ans

Paris, France

Chief of Staff - App Factory

janv. 2020 - déc. 2022

3 ans

Paris, France

Program Value: Build mobile applications for Dior Couture retail ecosystem to improve Client Experience, Retail Operations and create new business opportunities Reporting: Retail Performance Director & CRM Director ► PROGRAM MANAGEMENT • Worked with Retail Performance, CRM and IT directors to identify, validate and prioritize the vision and the next Products / features to invest in • Started the Digital Transformation of the Program by re-organizing roadmaps and Teams • Empowered our Product and Lead Product Managers to improve their decision-making processes – releasing Product/Project to and communicating to the right Audience at the Best time • Managed the business operations of the Program: budget, Teams objective and global coordination • Led steering committees and animated off-sites teams (40 people) and working sessions to unify efforts ★ GLOBAL ACHIEVEMENTS ★ • Scale the program from 5 to 30 people (excl. developers) / from 4 to 10 mobile applications all used by our retail teams and clients • Reached an impressive Active User Rate of 92% for our main iOS application • Coached Product Managers from Discovering (user research) to Delivering their app / features • Acted as Product Manager to design and deploy our main application for Dior China.

Chief of Staff - AI Factory

janv. 2020 - déc. 2022

3 ans

Paris, France

The AI Factory aims to help all Dior’s business teams use data to untap business potential by co-developing use cases that convert strategic objectives into end-to-end solutions Reporting: Retail Performance Director & Chief Digital Officer ► PROGRAM MANAGEMENT • Recruited and worked with 3 Product Managers, 6 Data Scientists and 5 Data Engineers to develop data algorithms empowering Dior business (from Supply Chain to eCommerce and CRM) • Worked with Dior Business Teams to identify and prioritize the AI x Digital roadmaps • Managed all the operations of the Program: budget, teams, objectives in close relationship with Dior & LVMH stakeholders • Led Steering Committees for Dior C-Levels in order to communicate about the Program objectives, successes and risks ★ GLOBAL ACHIEVEMENTS ★ • Delivered and Industrialized 9 projects in the Dior ecosystem generating a Program ROI of x30 • Multiplied by 10 the uplift generated thanks to AI for the Dior Maison in 3 years • Evangelized AI among Business partners to ensure their collaboration • Defined the "Ways of Working" of the Teams to make the Program durable in the Dior ecosystem

Product Lead - AI

Kayrros

juil. 2018 - nov. 2019

1 an 5 mois

Paris Area, France

Kayrros is an analytics platform created with the objective to improve transparency in the Energy market. From production to consumption, from Oil to Renewable energies, Kayrros is working withAI, Big Data, Natural Language Processing and Machine Learning technologies in order to help Energy players take better decisions. Reporting to: CEO ► PRODUCT MANAGEMENT • Created a Team of Designers, Developers and QA in order to create the best Data Platform in the Market • Evangelized the SaaS and Product mentality and processes in the company in order to be able to scale our internal Operations processes with the Growth expected ★ GLOBAL ACHIEVEMENTS ★ • Released the Kayrros SaaS Data Platform in a 3 months timeframe • Increased the Platform Clients adoption by 460% • Reworked the Squads organisations inside Kayrros in order to deliver new Features faster

Head of Product

gobee.bike

févr. 2017 - mars 2018

1 an 2 mois

Paris Area, France

Gobee Bike is a B2C station-less bike sharing platform aiming to bring smart bike-sharing to everyone as a last mile solution in densely populated areas. Getting a healthier lifestyle while reducing traffic congestion and carbon footprint - What else could we ask for ? Reporting to: VP EMEA ► PRODUCT MANAGEMENT • Defined features priorities (Consumer app, Operations platform) in order to improve weekly acquisition rate and improve our users satisfaction • Managed 2 PMs, and worked cross-teams to define product related KPIs and objectives • Setted-up global Processes and Timelines to improve our Product Life Cycle Plan (ie: # of iOS/Android releases per month, what & when deliverables should be provided, etc) • In charge of defining and managing our bicycle roadmap for the European market (datasheet, manufacturer partnership) • Pitched investors for Series-B Fundraising with the objective to make Gobee.bike the bike-sharing leader in Europe ★ GLOBAL ACHIEVEMENTS ★ • Define our app MVP for the European Launch • Mocked-up bicycle improvements in order to create a better user’s satisfaction and decrease vandalism • Grew up the platform from 0 to 150 000 users in four months, generating a 1,5M€ turnover • Launched the Product in 8 cities in Europe with a total of 70k+ rides • Increased weekly in-app user growth rate by 21%

Product Manager

SmartFocus

févr. 2011 - janv. 2017

6 ans

Paris Area, France

SmartFocus is a leader in intelligent and omni-channel marketing. Previously Emailvision, the company was the market and technology leader for email marketing since 1999. ► PRODUCT MANAGEMENT • Identified customers’ needs through roundtables / Design Thinking workshops • Defined and Evangelized product strategies internally and externally • Led product partnerships: SAP Mobile, Netsize, ReturnPath, LiveEnsure® • Managed up to 5 functional features lines: Email & Social Campaign Workflows, Mobile Messaging, Dashboard & Analytics, Security, Internal Tools • Handled the product launch process from internal trainings to clients workshops ► PROJECT MANAGEMENT (Technical Product Management) • Drove all the cross-functional efforts to launch our products: Marketing, Sales, Design, Engineering, Ops, Legal. Teams based in Paris, London and the US • Led 2 scrum teams of 2x8 people using Agile methodologies (Scrum and Kanban) • Estimated project timeframes and costs for potential prospects ★ GLOBAL ACHIEVEMENTS ★ • Improved the usability of our campaign planner by reducing the number of steps needed to plan a campaign (# reduced by 55%) • Released a new reporting product that generated 300k€ in a 12 months timeframe • Successfully reduced support issues generated by the authentication workflow (most painful workflow for our clients) by 65% • Coordinated risk assessment for releasing a Single Sign-On across all our platforms (12 000 active users / 4000 active clients) • Managed the product launch process for 16 major releases, and around 40 minor monthly deployments

Pre-Sales Consultant

Alcatel-Lucent de Chile

déc. 2007 - mars 2010

2 ans 4 mois

49300 Cholet, France

Alcatel-Lucent is a global Telecommunication firm, leader in mobile, IP and Optics technologies. With operations in more than 130 countries the company achieved revenues of Euro 16 billion in 2010. Position based in Santiago de Chile Market: Mobile Telecommunication for South America countries • Interacted with Sales Teams to understand customer needs • Elaborated telecom design scenarios in RFx processes • In charge of Wireless Designs in bids to offer the best cost-optimized solution • Technology Consultancy: created business development cases with customers to ensure the most cost-effective (ROI analysis) solution in the most adapted technology • Offer Presentations & Worskshops with customers • Performed products positioning and Market analysis for Alcatel-Lucent roadmaps • Acted as interface with Sales & Marketing Teams as Product Expert

Consultant, Media & Entertainment

Accenture

févr. 2007 - oct. 2007

9 mois

Paris Area, France

Accenture is the largest consulting firm in the world, as well as being a global player within the technology consulting industry. Working with the world's most successful companies, it generated net revenues of US$21.6 billion in 2010. In january 2011, Accenture was located in more than 200 countries. Project: Deployment of an e-business VOD platform for a French TV Group: • Supervised 4 software engineers • Acted as interface between Accenture and Client project teams • Realized general and detailed functional specifications documents • Wrote marketing collaterals and functional workflows

Junior Project Manager

Ministère de l'Economie et des Finances

févr. 2006 - mars 2006

2 mois

Paris Area, France

Supported project management teams in charge of the IP network’s upgrade – Hardware testing.


Formation

UCLA

Master Degree

2006 - 2007

1 an 2 mois

Isep - École d'ingénieurs du numérique

Master Degree

2002 - 2007

5 ans 2 mois


Licences et certifications

Silicon Valley Product Group

Délivré le : mai 2025

Certifié par Silicon Valley Product Group

Product Owner Certification

Délivré le : mai 2025

Certifié par Valtech

Pragmatic Marketing

Délivré le : mai 2025

Certifié par Pragmatic Institute

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