Vincent Toussaint
Infrastructure lead
Salaire / Taux journalier
Paris, France
Freelance, ouvert au CDI
Expertises
À propos
Introduction
With more than 25 years of experience, I have been supervising the trading profolio at Cargill, where I have applied my strategic competencies, negociation abilities, in order to optimize the level of service. Beforehand in Alvean, i have consolidated my skills in infrastructure. My mission is to continuously innovate in technologies, while bringing to my team some perspectives aligned with the objectives and the company's culture. Continuously improving processes and contributing to share a clear vision of sucess and excellence is my goal. Relationship is one of my strengh and helps me dealing with complex situations. Fort de plus de plus de 25 années d'expérience professionnelle, j'ai supervisé le trading portfolio chez Cargill, où j'applique mes compétences en stratégie IT et en négociation pour optimiser nos services. Auparavant chez Alvean, j'ai consolidé ma maîtrise de l'infrastructure technique et développé des stratégies IT efficaces. Ma mission est d'innover continuellement dans le domaine de la technologie, apportant à mon équipe une perspective diversifiée qui s'aligne sur la culture et les objectifs de l'entreprise. Je suis animé par l'aspiration d'améliorer nos processus et de contribuer à une vision partagée de succès et d'excellence. Le relationnel est une de mes forces et me permet de gérer les situation les plus ambiguës.
Expérience de travail
- Service Assurance lead
Cargill
juin 2022 - Présent
4 ans 5 mois
- Service Assurance lead for the trading portfolio - Management of a team of 16 members based in 3 different locations - Stabilization of the turnover - Implementation of new processes in order to better serve the business - Rationalization of the application portfolio – Lifecycle of the SQL environment - Implementation of a DevOps model - Implementation of a handover process for inhouse and external applications - Implementation and clarification of the contract management and licensing processes
Service Specialist
Cargill International SA
janv. 2022 - Présent
4 ans 10 mois
- Management of a team of 16 members based in 3 different locations - Stabilization of the turnover - Implementation of new processes in order to better serve the business - Rationalization of the application portfolio - Implementation of a DevOps model - Implementation of a handover process for inhouse and external applications - Implementation and clarification of the contract management and licensing processes
Information Technology Coordinator
ALVEAN SUGAR S.L.
janv. 2014 - déc. 2022
9 ans
- Participation in the implementation of trading system (CTRM) and ERP - Migration of several remote locations with a new infrastructure - Implementation of an infrastructure service desk with a third party - Implementation of the VOIP over the whole company - Management of the O365 echo system - Management of the contracts with external vendors - Senior IT analyst Implementation of the JV, setting up SLAs and ensuring that the infrastructure requirements are met. - Coordination between the parent’s company infrastructure services and Alvean’s infrastructure - Ensuring that SLA are met - Working on projects to migrate to new solutions such as some O365 services - Exchange - Skype for Business - SharePoint Online - Implementing SaaS solutions for the business and ensuring that the security as well as the infrastructure requirements are met - BSM – shipping solution - SAP Hr module - Kyriba Financial system - Ensuring that the 10 locations spread worldwide are managed and maintained efficiently, securely and in a cost-effective manner - Improving the infrastructure following the parent’s company standards - Troubleshooting major issues with the parent company’s technical teams
- Global IT Coordinator Infrastructure
Alvean
juin 2014 - mai 2022
8 ans
- Global IT Coordinator Infrastructure / Team lead (5 technicians) - Participation in the implementation of trading system (CTRM) and ERP - Migration of several remote locations with a new infrastructure - Implementation of an infrastructure service desk with a third party - Implementation of the VOIP over the whole company - Management of the O365 echo system - Management of the contracts with external vendors - Senior IT analyst Implementation of the JV, setting up SLAs and ensuring that the infrastructure requirements are met. - Coordination between the parent’s company infrastructure services and Alvean’s infrastructure - Ensuring that SLA are met - Working on projects to migrate to new solutions such as some O365 services - Exchange - Skype for Business - SharePoint Online - Implementing SaaS solutions for the business and ensuring that the security as well as the infrastructure requirements are met - BSM – shipping solution - SAP HR module - Kyriba Financial system - Ensuring that the 10 locations spread worldwide are managed and maintained efficiently, securely and in a cost-effective manner - Improving the infrastructure following the parent’s company standards - Troubleshooting major issues with the parent company’s technical teams
Cargill International SA
janv. 2004 - déc. 2014
11 ans
Information Technology Support Team Lead
janv. 2009 - déc. 2014
6 ans
- Platform IT Support team lead - . Team coordination within a 6 team members - . Performance reviews and development planning - Premium level support with very high expectations. The scope and impact have been extended to the Sugar BU (worldwide) in addition to the WTU worldwide BU – 600 Users/machines. - Intensive and ongoing sharing of information using as many tools as the corporation allowed. Business knowledge: Good understanding of a trading environment. Trust relationship with the business partners. - I’ve been conducting projects, and acted as a coordinator among several global teams, and external vendors using the ITIL processes. I have created RACI matrix to enhance reactivity and better server the business. - Facilitate the business needs in a constant evolving and challenging environment. - Build a trust relationship with the other technical teams – Ownership – - Take ownership beyond my direct responsibilities to improve or implement processes across platforms and other BUs / locations. - Become the primary technical owner for applications used worldwide within CASC. - Heavily involved in the budget aspects and decisions. - Lead by example and create a real team spirit.
Information Technology Analyst
janv. 2008 - déc. 2009
2 ans
- Risk & Controls Contact / BU IP coordinator role for WTU Geneva + GOSCE . Nominated RCC for GOSCE/WTU/GOSCMA Morocco for TGRC alignment . Plant Standards design/implementation in coordination with local controller, BU leader, platform TRCM and GOSCMA IT Manager . Proactive solutions/processes implementation, IP communication to end users . Disaster Recovery/Business Continuity plan coordination (BIA) . DR Calling tree design & maintenance - Project lead for : . WTU BU 2008 Audit . User provisioning : minimize IP gaps, review enrolment process - Involved in the following projects : . Stellent/Ucm (Electronic Data Management/Workflows) . Active Directory alignment with MWTS standards . Office 2007 migration and other TCO related upgrades . GTPS (AS400) logical accesses review implementation project . Stellent, AD, GSM (Generic Security Model) logical accesses review process Hired as IT Analyst – 2nd line Support
Information Technology Services Specialist
janv. 2004 - déc. 2008
5 ans
- Team lead for the Geneva second line support team . Team supervision/coordination . Asset Management . TCO Rollout, then TCO Subject Matter Expert . Patching . Altiris Administration - Local IP Coordinator (Software IP compliance project) - Implemented SharePoint sites incl. the first site for Geneva - Implemented support related procedures (design, creation, validation, training) - Hired as IT Analyst – 2nd line Support
Cargill
juin 2004 - mai 2014
10 ans
- Platform IT Support team lead
juin 2009 - mai 2014
5 ans
- Platform IT Support team lead - . Team coordination within 6 team members - . Performance reviews and development planning - Premium level support with very high expectations. The scope and impact have been extended to the Sugar BU (worldwide) in addition to the WTU worldwide BU – 600 Users/machines. - Intensive and ongoing sharing of information using as many tools as the corporation allowed. Business knowledge: Good understanding of a trading environment. Trust relationship with the business partners. - I’ve been conducting projects, and acted as a coordinator among several global teams, and external vendors using the ITIL processes. I have created RACI matrix to enhance reactivity and better serve the business. - Facilitate the business needs in a constant evolving and challenging environment. - Build a trust relationship with the other technical teams – Ownership – - Take ownership beyond my direct responsibilities to improve or implement processes across platforms and other BUs / locations. - Become the primary technical owner for applications used worldwide within CASC. - Heavily involved in the budget aspects and decisions. - Lead by example and create a real team spirit.
IT Analyst
juin 2008 - mai 2009
1 an
- Platform IT Support team lead - . Team coordination within 6 team members - . Performance reviews and development planning - Premium level support with very high expectations. The scope and impact have been extended to the Sugar BU (worldwide) in addition to the WTU worldwide BU – 600 Users/machines. - Intensive and ongoing sharing of information using as many tools as the corporation allowed. Business knowledge: Good understanding of a trading environment. Trust relationship with the business partners. - I’ve been conducting projects, and acted as a coordinator among several global teams, and external vendors using the ITIL processes. I have created RACI matrix to enhance reactivity and better serve the business. - Facilitate the business needs in a constant evolving and challenging environment. - Build a trust relationship with the other technical teams – Ownership – - Take ownership beyond my direct responsibilities to improve or implement processes across platforms and other BUs / locations. - Become the primary technical owner for applications used worldwide within CASC. - Heavily involved in the budget aspects and decisions. - Lead by example and create a real team spirit.
- Team lead for the Geneva second line support team
juin 2004 - mai 2008
4 ans
- Team lead for the Geneva second line support team . Team supervision/coordination . Asset Management . TCO Rollout, then TCO Subject Matter Expert . Patching . Altiris Administration - Local IP Coordinator (Software IP compliance project) - Implemented SharePoint sites incl. the first site for Geneva - Implemented support related procedures (design, creation, validation, training) - Hired as IT Analyst – 2nd line Support
Information Technology Analyst
Cargill France IDOE
janv. 2000 - déc. 2004
5 ans
- Designated as a functional team lead for St Germain (France) - Information Protection Contact for three sites: . Orléans (Cargill Foods France) . Paris (Cargill Investors Services) . Milan (World Trading Unit) - Technical referent - SLA’s implementation following ITIL standards - AS400 Support / Administration - Remote locations support - Projects: . Paris site integration/implementation . TCO rollout for Provimi-Kliba integration (CAN) NT4 to 2000, then XP migrations (600 computers) Hired as IT Analyst – 1st line Support
functional team lead
CARGILL CORPORATE FRANCE
mai 2000 - mai 2004
4 ans 1 mois
- Designated as a functional team lead for St Germain (France) - Information Protection Contact for three sites: . Orléans (Cargill Foods France) . Paris (Cargill Investors Services) . Milan (World Trading Unit) - Technical referent - SLA’s implementation following ITIL standards - AS400 Support / Administration - Remote locations support - Projects: . Paris site integration/implementation . TCO rollout for Provimi-Kliba integration (CAN) NT4 to 2000, then XP migrations (600 computers) Hired as IT Analyst – 1st line Support
- Network administrator & 2nd level support
Commissariat a l'Energie Atomique et aux Energies Alternatives
juin 1999 - oct. 1999
5 mois
- Network administrator & 2nd level support (tools: SMS, HYENA) Building processes and setting procedures up.
Team Lead
Micrographie services
janv. 1994 - mai 1999
5 ans 5 mois
- Manager for a 4 team member. Working on micro computing – EDM– (Electronic Data Management)
Formation
AFPA
Computing degree
1999 - 2000
2 ans
Versailles Chamber of Commerce
Marketing
1992 - 1993
2 ans