VIPPAN GANAPATHI

Senior Program Manager | Data Governance & MDM

Salary / Daily rate

Dubai - United Arab Emirates

Freelance, open to permanent contract

Skills

Project Management (PMO)

Languages

English

About me

Intro

Data Governance & MDM Program Manager with 14+ years driving enterprise-wide digital transformations. Led ERP migrations, delivered 30% customer data accuracy improvements, and 28% duplicate reduction at global companies like Levi Strauss. Expert in SAP S/4HANA, MDM strategy, GDPR compliance, and building governance frameworks for scalable data solutions.

Links

Work experience

Program Manager – Data & Technology | Master Data & Governance

Agthia Group PJSC

Apr 2025 - Present

1 year 7 months

Dubai - United Arab Emirates

Leading enterprise-wide MDM strategy (customer, vendor, product, finance, HR) with ISO 8000-aligned data catalog, critical data element (CDE) framework, and governance ownership. Partnering with Infosys for ERP migration (Epicor & Infor → SAP S/4HANA) and with Contango for data strategy. Delivered rebate automation, mobile app standardization for supply chain, metadata & reference data governance, and daily sales reporting automation (Naggaro). Recognized for building and leading Data Governance COEs, defining MDM strategy & governance frameworks, embedding compliance standards (ISO, GDPR, SOX, UAE Trade Registry), and delivering data-driven digital solutions that improve regulatory readiness, audit assurance, and operational efficiency. Proven ability to partner with CFOs, CTOs, and Boards to shape enterprise data strategies, direct cross-BU governance councils, and lead ERP migration governance programs.

GBS-Global Customer Master data Manager

Levi Strauss & Co.

Jan 2024 - Jan 2025

1 year 1 month

Indianapolis, IN, USA

Designed and executed the Global Customer Master Data Strategy, aligned with digital transformation goals across scope of regions. Established global governance framework (RACI, ownership, stewardship), improving customer data accuracy by 30%. Directed LFA legacy-to-ERP migration, consolidating 20K+ customer records into SAP S/4HANA. Led the Pega-360 rollout for CMD governance, integrated with SAP; achieved 95% global adoption in 6 months. Introduced global data quality rules & lineage standards, reducing duplicates by 28% and improving audit readiness.

Senior Manager

Genpact

Feb 2022 - Jan 2024

2 years

Governance & Operational Efficiency: Designed and enforced global governance frameworks across S2P, VMD, and PR2PO processes, embedding SLAs, KPIs, SOPs, and RACI matrices to ensure compliance, transparency, and accountability. Introduced governance dashboards to monitor efficiency, data quality, and SLA adherence. Process Automation & Continuous Improvement: Led automation initiatives using RPA, QPA, and Excel-based macros, streamlining PR2PO, GRN, and VMD workflows. Delivered measurable improvements in cycle times, error reduction, and query resolution rates. System Implementation & Issue Resolution: Successfully deployed an S2P ticketing system on SFDC, enabling end-to-end query tracking, SLA-driven escalations, and improved closure rates for P1/P2/P3 issues. Enhanced process visibility for both internal teams and clients. Audit & Data Governance: Directed global audits across S2P, OTC, and RTR, building audit templates and integrating SAP + Power BI for real-time reconciliation and reporting. Centralized CAPA repositories to align with global audit standards and enhance traceability. Cross-Functional Collaboration & Training: Partnered with GPOs, IT, Operations, and Business Units to drive alignment of automation and governance initiatives. Facilitated training workshops to embed global standards, ensure adoption, and reduce regional process deviations. FTE & Resource Optimization: Managed global FTE allocations in line with contractual agreements, introducing flexible staffing models based on workload and efficiency. Developed proposals for FTE reduction/expansion, ensuring cost optimization while maintaining SLA performance. Strategic Impact: Delivered consistent cost savings, improved compliance posture, and enhanced operational resilience through a blend of governance discipline, automation enablement, and stakeholder alignment.

Capgemini

Nov 2014 - Jan 2022

7 years 3 months

Indianapolis, IN, USA

Shared services-Procurement & VMD Consultant

Jan 2020 - Jan 2022

2 years 1 month

Indianapolis, IN, USA

Experienced Procurement Consultant specializing in Digital Procurement Services with a successful track record in driving operational transformation and efficiency in procurement and Vendor Master Data (VMD). Known for guiding clients through complex digital transformations, I excel in centralizing shared services, optimizing processes, and implementing high-impact digital tools. Key achievements include: Shared Service Setup & Centralization: Led projects for procurement and VMD centralization to streamline processes, improve efficiency, and reduce costs for organizations. Transformation and Process Optimization: Conducted detailed AS-IS and TO-BE assessments, applying the ESOAR methodology to eliminate inefficiencies, standardize workflows, and introduce automation for enhanced productivity. Strategic Digital Transformation: Developed comprehensive business cases for digital change, encompassing people, processes, technology, and data to support clients’ digital core implementations and ERP upgrades. Target Operating Model Design: Designed and executed Target Operating Models (TOMs) and Shared Service Centers (SSCs) to centralize procurement and VMD operations, optimizing workflows and improving service delivery across regions. Process Improvement & Transformation Governance: Established Transformation Offices to govern cross-functional initiatives, ensuring project alignment and enabling smooth, effective execution across teams. Collaboration & Project Leadership: Managed cross-functional and virtual teams, leading process improvement roadmaps and gap analyses to identify and implement targeted solutions.

Ariba VMD Implementation Lead

Mar 2020 - Dec 2020

10 months

Al Ain - Abu Dhabi - United Arab Emirates

Experienced professional with expertise in Vendor Management, Process Transformation, and Ariba VMD Implementation. Successfully led the end-to-end deployment of the Ariba Vendor Management tool for Almarai Retail, streamlining vendor onboarding, ensuring compliance, and enhancing process efficiency. Key accomplishments include: Designed a tool requirements template aligned with industry best practices, ensuring compliance and process standardization. Partnered with SMEs and technical consultants to develop a user-friendly vendor portal, improving registration and management workflows. Led User Acceptance Testing (UAT) and delivered end-user training to ensure smooth platform adoption. Created and updated SOPs and dashboards, driving data accuracy, compliance, and actionable insights. Provided functional support for Vendor Master Data, resolving issues through root cause analysis and ensuring data integrity. Proven ability to collaborate with cross-functional teams, deliver training programs, and optimize workflows for sustainable success. Open to opportunities in Vendor Management, Master Data Governance, and Process Excellence roles.

Opration Manager-Procurement and VMD

Jan 2018 - Jan 2020

2 years 1 month

Kolkata, West Bengal, India

As an experienced Project Manager with a strong background in procurement, Vendor Master Data (VMD), and digital transformation, I have successfully led complex end-to-end transitions, streamlining operations and ensuring business continuity. I spearheaded the migration of procurement and VMD processes from client locations to offshore centers, managing knowledge transfer, team onboarding, and process stabilization. My experience spans the full procurement lifecycle, from PR creation to PO processing, amendments, and GRN management, while also overseeing VMD activities to ensure smooth handovers through shadowing and DTP creation. I have designed and implemented service delivery frameworks, consistently meeting SLAs, KPIs, and turnaround times to exceed client expectations. As the lead for Coupa and ServiceNow implementations, I drove tool adoption, optimized workflows, and delivered comprehensive training, ensuring alignment with business requirements. By identifying bottlenecks and inefficiencies, I have introduced continuous improvements to procurement processes, enhancing operational efficiency and reducing delays. In my leadership role, I managed a team of 30 FTEs, handling performance reviews, leave management, and appraisals while ensuring uninterrupted service delivery. I have also provided real-time dashboards and reports to clients, offering valuable insights into procurement operations, SLA performance, and compliance metrics. My expertise in governance standards has driven compliance during tender events, vendor onboarding, and contract management, ensuring risk-free procurement practices. I actively collaborate with cross-functional teams to execute improvement initiatives and standardize procurement and VMD operations, driving both efficiency and risk reduction. In addition, I have led root cause analyses of recurring issues in procurement workflows, implementing corrective and preventive actions to ensure sustained operational excellence.

Team Lead (Procurement and VMD)

Apr 2016 - Jan 2018

1 year 10 months

Bengaluru, Karnataka, India

As a Procurement & Vendor Master Data (VMD) Team Lead at Capgemini, I led global procurement and VMD operations for Syngenta from 2014 to 2018, managing a team of 20 FTEs and overseeing the transition of procurement and VMD processes. My focus was on service excellence, continuous improvement, and compliance across APAC and EAME regions. Key achievements include: Spearheaded the procurement and VMD process transition from client locations to Capgemini, ensuring seamless go-live support. Managed procurement workflows and VMD data integrity, ensuring efficiency and compliance with procurement governance and SOX standards. Led cross-functional teams to execute procurement and VMD requests, optimizing workflows and meeting KPIs. Conducted risk assessments on vendors and VMD data, resolving issues and negotiating favorable vendor terms. Monitored aged procurement and VMD requests, driving continuous improvement and timely processing. Delivered training sessions on procurement policies, VMD data management, and tools to promote adoption. Implemented catalog enablement and AVL/PVL strategies, reducing procurement costs and improving VMD accuracy. Collaborated with Procurement Business Partners and Service Delivery Managers to resolve procurement challenges and ensure alignment. Coordinated with auditors to meet compliance requirements, ensuring smooth audit processes. Managed and mentored a high-performing team, driving a culture of continuous improvement. I consistently identified opportunities for process optimization, enhancing both procurement and VMD outcomes in alignment with business goals.

Procurement & VMD

Nov 2014 - May 2016

1 year 7 months

Bengaluru, Karnataka, India

• Allocated job requests team member, managed Ad-hoc requests. • Created and managed sourcing events in Workflow. • RFQ and RFP validation and preparing competitive bidding report. • Validating KYC document of suppliers. • Processed Vendor master creation, changes, verification and cleansing per the standard predefined procedure. • Blocked Invoices resolution and work with Accounts payables team to clear the payments of the Vendor • Crated PR (on behalf of buyers/planners) and PO management • Validated PO (PR to PO), Single source form, Webform and Catalogue as per DTP • Performed bulk fund upliftment and GR/IR in POs and fixing Idoc failures • Resolved service now tickets and keep a track on all aging tickets • Resolved L2 escalation by providing RCA and prepared RCA for negative KPI • Involved in UAT and process transitions • Liaised with Stakeholders on multiple forums and deal with any ad-hoc queries from stakeholder • Managed Indian customs clearance process • Published EOD reports

Investment Banking Analyst- Client On Boarding and Management

TCS

Oct 2010 - Dec 2014

4 years 3 months

Bengaluru, Karnataka, India

As a Senior Analyst at TATA Consultancy Services, I managed the client onboarding processes for Deutsche Bank from 2010 to 2014, focusing on seamless migration, regulatory compliance, and operational efficiency. Key achievements include: Led the transition of client onboarding processes, ensuring smooth migration through knowledge transfer, work shadowing, and compliance with regulatory standards. Validated KYC documentation, ensuring adherence to AML regulations and FATCA guidelines, enhancing the onboarding experience for new investment banking clients. Onboarded new counterparties for equity and fixed income products, ensuring full compliance and risk management across multiple regions and trading platforms. Mapped client accounts and settlement instructions, ensuring accurate integration and regulatory compliance across various systems. Validated critical financial data (Fed wire numbers, BICs, sort codes) through secure portals, maintaining data accuracy and compliance. Coordinated with trade confirmation, settlement, and middle-office teams to ensure smooth account setup and adherence to regulatory requirements. Prioritized client onboarding tasks based on risk assessments, ensuring SLA adherence and minimizing exposure to risks. Developed and maintained key operating procedures for client onboarding, aligning with industry best practices and internal governance standards. Managed data posting and validation for fixed income and equity transactions, ensuring compliance with regulatory guidelines. Ensured organization IDs were created and verified within SLA, mitigating compliance risks and enabling seamless trading. Investigated and resolved discrepancies, including missed instructions and unmatched transactions, ensuring timely resolutions aligned with governance policies. I consistently ensured the accuracy, compliance, and timeliness of client onboarding, supporting business growth while minimizing operational risks.


Education

Bangalore University

Master of Business Administration (MBA)

2008 - 2010

3 years

Bangalore University

B.com

2004 - 2007

4 years

The best place to find your next move

© 2026. All Rights Reserved.