Vivek Vyas

- Networking concepts and navigating Windows service Management, vi, netstat & telnet. - Strong customer service orientation, Networking, Storage, Database technologies. - Splunk information security areas such as Monitoring, Security & Automation. - Been Communication maestro, both internal and external stakeholders informing about Outages. - SNOW for Incident Management P1/P2 tickets & Root Cause Analysis with SLA's.

- handled 6+ customers with MPLS, SD-WAN & HNS Circuits (800 to 1000) to check Network Utilisation. - International Communication with Client Meetings & Discuss on Problem chronic tickets. - Monitoring Network Diversities, End of Life for Networks, rectifying network & Packet flow. - Network Capacity Analysis including Interface Discards & Error, Net flow of hosts, Protocols & Conversation IP’s with Application & ToS, CPU & Memory Usages.

- Level 1 & Level 2 Network operations with Implementing Private IP's to Internet. - INCIDENT & PROBLEM MANAGEMENT: Asymmetric Routing issues, Connectivity & Network slowness. - Cisco Advanced Firewall - FMC (Firepower Management Controller), IP address. - Implemented firewall rules, Configured NAT policies & IP sec for IP Security Applications. - Maintenance of Network Infrastructure including Access list, Static Routing, DNS & Internal DHCP. - Service requests like Internet Cutover adding new devices to the Topology.