Viviane EL BAKRY

At Chanel, working as a Security & Infrastructure Project for all projects related to Zscaler solution At Sodexo HQ, working as a IT security project manager. I'm responsible of MFA (Multi-Factor Authentication) deployment for 220,000 users in 80 countries. Technologies : Okta solution, Office 365 At Société Générale bank, working as a technical project manager for Telephony & recording solution. Technologies : ToIP Alcatel, NICE At Orange Business Service, working as a Unified communications project manager for Key accounts. Exemples of projects : integration of Skype for Business, Microsoft Exchange Migration 2003 to 2010, migration of Lync to Skype for Business, integration of Office 365. At Thales Global Services, working as a technical project manager for all Voice projects (site move, renovation projects) Technologies : Alcatel ToIP, Unified Communications, Alcatel OXE R11, Lync, management.

Responsible of Zscaler (Cloud Proxy solution) Projects Weekly follow-up with Zscaler production team Zscaler Incident management o Zscaler Project Management ▪ Upgrade Zscaler Application in CHANEL Worldwide (more than 30 countries) ▪ Zscaler configuration optimization ▪ Zscaler Interoperability in China ▪ Zscaler internet access security ▪ Study in enforce security when users working from home office ▪ Bandwidth control for specific sites o Coordination with IT Local/Regional Manager for the management of new Zscaler projects o KPI & Statistics preparation & presentation o Weekly reporting with Zscaler operational support team o Direct entry point between Zscaler operational support and CHANEL

Working on Zscaler solution. Zscaler is a Cloud proxy solution deployed for a Worldwide environment. Main tasks : responsible for projects related to Zscaler and point of contact for incidents management. Example of Projects : - Upgrade of Zscaler Application Worldwide, - configuration of bandwidth control, - installation and configuration of Vzen

At Sodexo HQ, working as a IT security project manager. I was responsible of MFA (Multi-Factor Authentication) deployment for 220,000 users in 80 countries. Technologies : Okta solution, Office 365

Working as a technical project manager for Telephony & recording solution. Technologies : ToIP Alcatel, NICE, VERINT, VERBA, IP Trade, Open Trade, Telemessage, Skype for Business, ToIP Cisco,

Working as a unified communications project manager for Key accounts. Exemples of projects : integration of Skype for Business, Microsoft Exchange Migration 2003 to 2010, migration of Lync to Skype for Business, integration of Office 365.

Working as a technical project manager for all Voice projects (site move, renovation projects) Technologies : Alcatel ToIP, Unified Communications, Alcatel OXE R11, Lync, management.

In IT department as a Network and Telecommunications Engineer. Administration of Genesys Contact Center. Preparation of Network Projects (New Datacenter, Branches Shifting) Technologies : Cisco Unified Communications Manager v7, Unity Connection v2, Contact Center Genesys, Firewall ASA, Cisco Routers and Switches.

Company of VINCI ENERGIES group. Integration of Cisco Unified Communications, Alcatel and Microsoft solutions for SMEs and big companies (banks and industries). Technologies : (Cisco Unified communications Manager, Cisco Unity, Cisco Unity Connection, Cisco Unifed Presence, Télépresence), Microsoft (Server, Lync, Exchange, Active Directory…).

I'm working for Service Provider like Orange Business Services and SFR (Vodafone partner) as Telephony over IP specialist. My mission was integration and validation of Telphony over IP architecture. Technologies : Cisco : Cisco Unified Communications Manager v6.1, v7, Cisco Unity connection v2, v7, Cisco Unifed Presence v5, v7, CUPC, Meeting Place Express. Alcatel : OXE R9.0, 4635, UC, 4980... Ecosystem : Cycos, Netwise, Service Pilot, Cieme, Nates.

In my internship, I'm working in Solutions of Cisco Unified Communications. I have a specific architecture with all products of Cisco Unified Communications, also Microsoft Exchange 2007, Office Communications Server 2007 to study interactions with Cisco products. After studying all interactions, I wiil implement this architecture for a customer..

Master Degrees with Network and Telecommunication Specialization at EPITA. EPITA is a School of Computer Science & Advanced Techniques) has been steadily gaining a reputation of excellence among multinational companies, which often recruit our students before the end of their studies.

Redaction and organization of Case studies of Technologies and Telecommunications subjects like RFID, ITIL, Telephony over IP...

Trainee developer in an egyptian Company at Cairo. Conception of an Internal website for IT department. Technologies : JavaScript, Html, MySQL