V. T.

. Electronical invoicing requirements process & procedures by french administration on September 1st 2026 for all major firms & intermediate size. . General Data Protection Regulations & compliance rules requirements for privacy data control & protection within European Community Space (GDRP). . Tests global strategy & defects management (SLA) . SQL & Data management Master Class.

My mission is to perform a go-between role between the Headquarters IT department to the main warehouse of the company nationwide stores and manage the relationship with third parties firms such as materials suppliers, software vendors, or It applications providers. Managing incidents, ticketing and taking care of materials and IT applications issues/incidents to ease the working daily life of all the company main warehouse employees.

Helping Payroll Manager to implement the new features and upgrade to a new version of Paymate Payroll System.

Assisting Small Businesses and Soho's customers to find a cost-effective solution for their needs in telecoms solutions.

Project coordination, relationship facilitation and test management for Learning Management System designed for Volunteers training at the PanAm and ParaPan Games 2015 in Toronto. Test management for different applications or systems in IT department such as Identity Access Management (IAM) project, etc. MIR ( massive notification system) application customization. Assistance and coordination in defining the interface between LMS and GMS (Games Management System). Assistance in RFP writing in several projects (LMS, MOC, LOST & FOUND, etc.) Change and implementation manager role in IT department.

Data migration project for prepaid customer moving customers of old legacy database to a new data centre which has upgrade value added features. Test Management and project coordination. Being a liaison person between the marketing department and the internal IT department. Project coordination between the third party development team (using Agile methodology) and the marketing team to develop and add new value added features to the new prepaid customers database while doing at the same time the data migration project.

. Assist the client to define enhancements of the LEA application in order to manage the French Administration diverse bodies new contract procedures because LEA which is a contract management system is normally used to manage the private sector customers contracts. . Assist the business owners department to coordinate the different phases of testing including UAT. . Facilitate the communication between the business owners and the development team from Cap Gemini in Spain. Finally thanks to enhancements done in LEA, the clients' portfolio was increased by 15% and the turnover by 10%.

BIE (Billing Interface Enabler) Pan European project involving Belgium, England, France and Spain. Project Management, facilitation and coordination role. Document reports and meeting minutes to all the projects team members and the board of managers.

• Tested projects for 2 French ministries: Education and the Defence: coordinating role and junior testers’ coaching role (strategy, risk and bugs management, etc.). • Coached the junior colleagues to define the global strategy for the testing (test plan, use case, regression test, UAT, defects level definition, defect fixing and return policies according to the defects severity which could be minor, major or blocking).