William Berthet

Financial optimisation: - Created a contribution margin pricing model supporting an increase of 5% in global contribution margin. - Responsible for global revenue forecasting which remained consistently above 90% accuracy - Responsible for the sales incentive plan Customer & growth: - Responsible for go/no go decisions on new markets and clients - Launched NPS program across all verticals globally - Resumed the discontinued video offer by standardising and pricing it to address a growing market demand Ops excellence: - Designed and transitioned teams to an improved client launch process resulting in a 95% success rate. - Developed a geographical tiering method allowing the use of more granular prices in a given country resulting in better KPIs and margin.

In charge of supporting the APAC region opening, based in between Paris, Tokyo and Bangalore. - APAC became a key region accounting for approx. 30% of the company’s revenue - Average 15% MoM shoot volume growth resulting in 110k+ shoots annually across 15 countries - 20+ contracts launched and ramped-up - Led a team of 5 operations manager based in Paris, Tokyo and Bangalore - Transferred and localised delivery processes w/ key managers in Bangalore, Tokyo and Singapore