Williams Antony Raju Hendry

– Working as Production manager in KYC - IDD, EDD, Correspondent Banking Periodic Review Process for one of giant multinational investment banking client.

– Worked in Investment Banking Operations as a QC manager, reviewer/checker for Global KYC Periodic Reviews of the clients. – Has intense knowledge on performing QC checks on the submitted cases as per KYC policy and procedures and providing the constructive feedbacks to analyst on findings and assisting them on time queries to improve quality metrics. – Working in End-to-End Models of Global KYC processes and expert in collecting On-boarding, Periodic, and Remediation requirements such as Pre-KYC, Document Sourcing from internal and external tools, Client Out Reach/Request for Information, Screening, Escalations and Risk Assessment. – Specialized in conducting KYC checks/reviews of Enhanced Due Diligence (EDD), Customer Due Diligence (CDD), and Simple Due Diligence (SDD) for Higher, High, Medium and Low risk clients across all regions. – Timely closures of urgent request/ Trade pending cases, QA, KPCI and FCC sampling remediation's. Hands on experience on KYC policies, procedure of various jurisdictions as AMER, EMEA AND APAC region clients.

– Worked for giant FinTech client across the globe in AML-KYC operations. Expert in handling the on-boarding requirements of client's in line with the procedures and policies which includes gathering the KYC documents, Screening of entities, individuals for Sanctions, PEP's VBA exposures from clients. – Expert in reviewing the on-boarding requirements of charities across the all regions such US and rest of the world clients. – Has intense knowledge on performing QC checks on the submitted cases as per KYC policy and procedures and providing the constructive feedbacks to analyst on findings and assisting them on time queries to improve quality metrics. – Reviewing and validating the KYC documents submitted for on-boarding of the client and initiating the require pushback's to client until all requirements are met to complete the on-boarding process.

– Worked for British multinational investment banking client in KYC Remediation process.

– Worked as KYC Quality checker (QC) and KYC Reviewer for On-boarding/Periodic Reviews of AML-KYC operations for Swiss multinational investment bank and financial services company. – Handled KYC On-boarding/periodic reviews for global investment banking clients such as Banks, Central banks, Charities, Corporates clients, Credit Unions, financial institutions, foundations, Hedge Funds, individual clients, Partnerships, Sovereign Government, Sovereign Wealth Funds, SPV's and Trusts. – All risk approver conducting reviews on low, medium, high, higher risk clients to ensure to meet the CIP and regulatory requirements. – Expert in collecting all regions (AMER, EMEA, APAC) KYC requirements, document sourcing, Information request to client, internal teams and business sponsor. – Screening of clients and its connected parties such as entities, individuals to identify and analyze the risk exposures to bank pertaining to Sanctions, VBA, PEP, money laundering, terrorist financing, regulatory fines, negative news and escalating for exceptional sign off's if required from the respective FCC/FCP regions. – Approving all the cases in line with CIP (Client Identification Program) and with updated company policies, procedures and regulatory requirements. – Preparing the KYC file with all requirements based on the client type, risk, country specific standards, global standards, capacity (Principal, Agent, and UPCE). – Escalating the true alerts to FCP for sign off and ruling out the false positive hits with supporting arguments, documents etc.

– Worked as AML Analyst and Investigation Executive (MLRO) in Anti Money Laundering Transaction Monitoring Process for UK region at HSBC. – Investigating and analyzing the Unusual Activity Reports (automatic, e-forms, and manuals) which are escalated from the level 1 team and other internal resources such as bank staff, RM's, KYC/CDD and Fraud departments. – Preparing standard case document (indirect SAR filing) as per global standards by utilizing the all internal and external available tools with a proper justification either to negate the case at level 2 or escalate the case to level 3 for additional review to negate the case at level 3 or possible Suspicions Activity Report (SAR) filing to National Crime Agency after 100% audit checks with a local MLRO approval. – Identifying the supported evidence to negate the alert at level 1 or escalating suspicious activity alerts to the MLRO department (level 2) for detailed investigation.

– Worked in products sale, billing and technical chat, email support process for fourth-largest TV and wireless carrier client in the United States. – Handled instant live chats, emails to support the online queries relates to customer's billing, products, password change and technical support.

– Collecting the Tax Information from Clients and preparing expenditure excel sheet and guide the client which Tax filing status is beneficial to him. – Handling the Inbound and Outbound calls with US clients and solving their queries.