Xavier Briole

• Led front-end architecture improvements across multiple Smart Tribune products (FAQ, chatbots, Help Center, Chrome extension), improving scalability, maintainability, and performance • Set up processes to improve technical documentation, production monthly release notes & todos, and local development environments allowing the team to be more efficient and autonomous, improving junior developers onboarding workflow • Worked with DevOps to implement monitoring and user issue tracking with Grafana Loki, improving visibility into production problems and speeding up resolution • Ensured accessibility compliance of products by going through audits with specialized external companies, implementing improvements so solutions could be used by everyone • Managed security and confidentiality challenges in line with client contractual requirements, proactively fixing vulnerabilities under tight deadlines to prevent risks that could compromise the company • Drove technical decisions and promoted best practices (code reviews, component reuse, internal workshops), ensuring code quality and consistency across all products

• Core contributor to the V2 product rebuild (React, Redux, Flow, JavaScript, Webpack, GitLab, Docker, Kubernetes), replacing the outdated legacy product with a modern and scalable stack • Member of an Agile Scrum squad (3 front-end devs, 3 back-end devs, 1 product manager, 1 designer). Participated in Agile workshops to analyze client needs, break them into User Stories, and propose efficient technical solutions • Delivered clean, functional, and testable code that met acceptance criteria for User Stories to be considered as "done" • Actively participated in the evolution of team methodology, transitioning from project management to product management practices • Collaborated closely with the R&D team (data scientists & AI engineers) to develop innovative AI-powered features from the very first days of OpenAI integration (e.g., Smart Search with AI-suggested answers, Image Classification with TensorFlow) • Built internal tools and side projects such as the Developers Documentation (with Docusaurus) to improve the existing public API documentation and make it more professional • Contributed to yearly Innovation Weeks (before Christmas holidays), developing experimental features and prototypes in collaboration with the R&D team • Improved the GitLab CI/CD pipelines for the front-end team, automating processes, reducing release friction and ensuring code quality with custom linters • Worked with the DevOps team to set up a modern development environment with Docker & Kubernetes, including creation and deployment of Docker images in preproduction and production • Handled front-end client-facing challenges such as cache invalidation and CDN configuration, working with AWS CloudFront and other scaling tools

• Worked directly on integrations for major French enterprise clients (+4M users/month), facing strict performance, meeting strict SLA availability, big traffic, and deadline requirements • Collaborated with Customer Success Managers (based in Paris) to ensure smooth communication between clients and the development team • Developed and maintained backend features using Zend Framework (PHP) and built interactive, dynamic frontend components with jQuery and CSS • Ensured application stability with bug fixes, performance improvements, and proactive code maintenance • Designed and deployed chatbots using Node.js and Botpress to improve customer interaction flows • Integrated the product into various client websites, adapting styles and behaviors to fit different environments • Led the redesign of the corporate website using WordPress and Visual Composer, with a strong focus on UI/UX and maintainability