Xavier Pons Jiménez

Senior Change Management Consultant | Microsoft 365

Salary / Daily rate

92100 Boulogne-Billancourt, France

Freelance, open to permanent contract

Can come onsite

Skills

Business Development

Languages

EnglishCatalanSpanishFrench

About me

Intro

Change Management expert with 13+ years specializing in Microsoft 365 adoption and digital transformation. Led enterprise-scale tech transitions at J&J and KPMG, boosting tool adoption through tailored training and support strategies. Helping organizations optimize workflows and maximize ROI from their digital investments.

Links

Work experience

Change Management Manager. Consultant &trainer (Microsoft 365, Business Development, Marketing)

Conseil Collaboration

Feb 2011 - Present

15 years 9 months

Greater Paris Metropolitan Region · Hybrid

Full CV and skills portfolio available in French and English: www.xavierpons.com/cv ============= Since 2018: -Change Management Consultant -Microsoft 365 Consultant & Trainer (for admins and end-users) -Digital Workplace Specialist ============= From 2011 to 2018 -Consulting: -Specialized in marketing, strategy, market research, and business consulting -Led projects in business development, web localization, digital marketing, and e-business solutions -Business Development: Supported national and international companies in expanding into new markets -Sectors: International real estate trade shows (personal project), video games, national and international recruitment, amusement parks, cultural NGOs, language schools, education, medical products, etc.

Microsoft 365 Adoption Technology Consultant

Johnson & Johnson

Jan 2020 - May 2024

4 years 5 months

As an IT Consultant specializing in Microsoft 365 at Johnson & Johnson, I played a key role in supporting teams in French-speaking and Spanish-speaking countries for the adoption of collaborative technologies. My work involved: • Designing and implementing digital transformation strategies tailored to the specific needs of each team, providing personalized follow-up. to facilitate the transition to new work methods, and addressing both individual and collective challenges. • Organizing and conducting video conference training sessions, covering all Microsoft 365 applications as well as other essential tools, to ensure a smooth and effective adoption of new technologies. • Resolving technical issues or escalating them, providing appropriate solutions, and ensuring effective follow-up to overcome obstacles faced by teams or individuals. • Offering technical advice on internal communications, providing in-depth expertise on Microsoft 365 features and best practices to optimize workflows. • Measuring and analyzing the impacts of training on productivity and efficiency, adjusting approaches, and proposing innovative solutions to continuously improve results. Cette expérience m'a permis de développer une expertise solide dans l'accompagnement de l'adoption des nouvelles technologies collaboratives et l'optimisation des processus de travail au sein de grandes organisations internationales.

Change Management Project Manager, Digital Workplace Team, ITS

KPMG France

Jan 2022 - Jan 2022

1 month

In my role as a Change Management Project Manager, I led projects to enhance the adoption of Microsoft 365 tools and developed new collaborative tools. CHANGE MANAGEMENT PROJECT MANAGER: -Project Management: -SharePoint Adoption: I organized workshops, created guides and videos, and provided ongoing support to boost SharePoint usage. -OneDrive Adoption: I led training sessions, developed documentation, and offered personalized support for a smooth transition to OneDrive. Technical Oversight: -Ensured the accuracy of all communications (newsletters, articles, videos, technical documentation). Proposed additional features to enhance user benefits. -Community Management: -Managed a network of ambassadors (Champions) to support users in adopting Microsoft collaborative tools. Contributed to the redesign of the ITS intranet on SharePoint Online, including delivering training and case studies. -Communication Initiatives: -Developed targeted communication strategies and detailed guides to support tool adoption. -Offered personalized support for transitions and effective use of tools. -Training and Coaching: -Organized workshops and coaching sessions to enhance skills in SharePoint, Teams, OneDrive, and Yammer. -Supervised training by Microsoft 365 trainers. -Technology Monitoring: -Monitored Microsoft 365 developments and attended international meetings on tool evolution. Shared key updates with stakeholders, ensuring regular practice updates. PROJECT MANAGER FOR THE DEVELOPMENT AND DEPLOYMENT OF NEW TOOLS: -Yammer (Viva Engage): Gathered requirements, coordinated international teams, developed governance, and managed documentation for community management. -Microsoft 365 Group Creation Automation: Coordinated technical teams to propose and implement automation solutions at KPMG France. This role combined strategic communication, training, and technical oversight to ensure smooth adoption and effective use of Microsoft 365 tools. -etc.

Manager of the Spanish Version & Business Develpment

F4 Group - Multiplayer Video game development company

Jan 2010 - Dec 2010

1 year

7620 Paris, Denmark

Multiplayer Video game development company). Manager of the Spanish Version -Business Development : Search & Deals with new business partners (on-line and off-line) and Affiliate Partners ( e-marketing, e-business ) -Community Management: Viral marketing tools development, Website enhancement, Database exploitation. CRM

Web Marketing UK, South Africa, Belgium & Netherlands (webmaster) - Short Term Contract

Lexmark International, Inc.

Jan 2009 - Dec 2009

1 year

92150 Suresnes, France

-Development and integration of contents in the public & extranet websites. -Editing of Newsletters & push mailing. Management of the partnership Database.

Web Project Manager & Spanish Version Manager

Skyrock

Jan 2008 - Dec 2008

1 year

7620 Paris, Denmark

-Creation, development and follow up of projects & products. -Management and animation of the Spanish version. -SEO and SEM RESULTS: Very important increase of the platform´s performance (after a long slowdown): -New Members in the Spanish version: Growth over 200% (internal figures). -Unique visitors in the Spanish market: Growth over 70% (Comscore, interneal figures were even better

Marketing Wholesale (International products) - Intership

Orange

Jan 2007 - Jan 2008

1 year 1 month

7620 Paris, Denmark

-Product Manager: Management of Freemove & coordination of internal teams. -Back up of M2M & Mobile Hubbing products. -Monthly Reporting of traffic flows of Freemove, M2M Orange and Mobile Hubbing. -Coordination of different teams (marketing, pricing, commercial, communication,…) for M2M & Mobile Hubbing products.

Marketing Assistant - Intership

Visiware International

Jan 2006 - Jan 2007

1 year 1 month

Sèvres, France

Visiware/Playin´TV : #1 world wide editor of interactive TV videogames. TriplePlay offer (TV, Mobile & Internet) -Marketing, Spain: Market studies & Country Development plans. Products and web localization. -Market Studies, Benchmaking & Cross Marketing -Conception & adaptation of new products

Marketing - Intership

Bijourama

Sep 2005 - Jul 2006

11 months

-Creation of the Business Plan. -Creation of a new subsidiary in the UK. -Creation of the Spanish on-line shop.

Financial Services

Miapuesta.com

Jan 2005 - Dec 2005

1 year

Responsable de la cellule Service Financier chez MiApuesta.com

Web Usability/Ergonomic and e-shoppability Consultant

Net Clienting Services

Jan 2002 - Dec 2004

3 years

-Usability and ergonomic Web Studies/Analyses & Tests. -eShopability & usability sites projects: www.Fnac.es www.ElCorteIngles.com supermarket.


Education

Eliadis Academy

400 hours training : Collaboration Solutions Microsoft Office 365 Consultant

2019 - 2019

1 month

Naïas Formation

Digital Marketing Certificate (191hours

2017 - 2017

1 month

NEOMA Business School

Master Marketing

2006 - 2009

3 years 1 month

NEOMA Business School

Erasmus

2005 - 2006

1 year 1 month

Universitat Rovira i Virgili

Licentiate degree

2004 - 2006

2 years 1 month

Universitat Politècnica de Catalunya

Master's degree

2003 - 2005

2 years 1 month

Universitat Autònoma de Barcelona

Licentiate degree

1998 - 2003

5 years 1 month

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