Yacine AICH

– With Advansa HR agency – Business Analyst [Advisory Policy Service Department] – Requirements gathering – Define UAT test plan, timeline and schedule – Monitor and Walkthrough UAT test plan with QA teams(based in China and Singapore) – Review UAT test results to ensure completeness and accuracy in order to get sign-off. – Work as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for change requests and implementation of new products. Walkthrough with the business users for review and sign off. – Liaise with various business units and Technical units to resolve issues. – Produce comprehensive business scenarios(Test Plan) for UAT execution, and monitor UAT.

– With U3 Infotech Agency – Project: "Health Insurance System": Migration of Health Insurance System (policies, etc.) – Upgrade existing products and integrate the new ones. – Requirements gathering – Produce functional specifications (user requirements specification & change requests, interfaces between IT systems, etc.) – Assist in project coordination activities, scheduling and liaise with internal and external parties. – Stakeholder, programmer and vendor management. – Prepare necessary documents to facilitate and deliver the project (Release checklist, UAT results, etc.) – Developing, printing, and presenting documents that are tailored to meet individual customer needs (using OPUS software) for insurance policies/ Contractual endorsement letters etc.). – Perform end-to-end UAT and verification for production releases. – Analysis and update existing processes. – Project: "Managed Care System": Provide a Health Insurance Claim system with capability that facilitates comprehensive products administration to support medical insurance business within Great Eastern Life Singapore. – Requirements gathering – Coordination of vendor (programmers) and users – Developed and updated procedure manuals – Arranged with users to conduct User Acceptance Test and arranged with vendor to prepare necessary test environment and support functional testing – QA Test Lead (Quality center) – Project: E-Payment System & E-Workflow System – E-Payment: Provide a centralized system which will service the various touch point and policy admin systems for payment collection, settlement, cash enforcement and related business operations. – E-Worflow: Customer service enhancement for eWorkflow. – Coordination of vendors – Assist in project coordination activities, liaise with internal and external parties – Analysis of existing systems for improvement & Produce functional documents

– Triquesta Commodity Finance (Singapore)– Banking/Finance industry – Project 1: Front to back office credit approval system. – Project 2: Standardization of all Triquesta products. – Requirements gathering(interview and workshop with Senior Expert trader) – Achieved the detailed functional specifications of a seamless front to back office credit approval system – Analyzed, documented, validated and managed enhancements for standardization of user interfaces (using agile methods) – Team leader Ul for standardization of all Triquesta products. (Managed a team Of 5 people) – Developed skills and capabilities within the Ul team – Analyzed and updated existing processes and contributed to the overall improvement in IT service quality – Participated to analyze and develop a commodity trading software for banks (>10,000 Java classes and 600 DB tables)

– HigherIdentity (Singapore) - Project Manager[/Software Engineer/] – Projects in Web Business Solution: – CMS for "The Chan Brother Company". – Implementation of a Mortgage calculator. – Requirements gathering, (interview and workshop with users) – Implementation in Java/J2ee a tool to "know your loan" [including implementation of financial rules] – Achieved designed requirements analysis, presented projects to clients – Management of designers and programmers – Implementation of CMS in .Net for "The Chan Brother Company"

– Allianz France (with AEDIAN agency)-Technical and Commercial Department – Sector: P&C insurance – "New Home insurance offer" & "Publishing" [Project cost> 4 million €] – Implementation of the “new home insurance offer". Scope involving brokers, General agents, customer service and customers. This project to provide potential customers a way to "customize" and subscribe to home insurance policy throw online portal. – Requirements gathering – Presented the project, established workshops and relationship with project owners – Provided overall design (including UML diagrams) and detailed functional requirements – Coordination with Java/J2ee, Mainframes (AS400, Cobol) teams to ensure accuracy and completeness of developments – Wrote specific deliverables for ESB (interfaces) regarding Pricing and Publishing modules – Performed peer review in order to ensure consistency between information systems – Managed operational acceptance strategy – Monitored User Acceptance Testing and arranged with programmers to prepare necessary test environment