Yann Fontes

This project involves setting up an AI Lab for a research and development team, including the deployment of physical servers (GPUs) within a data center. The main objective is to manage, coordinate, and ensure the success of this strategic project, while respecting deadlines, budget, and quality standards.

• Data & AI Product Owner in the Customer Relations Center teams for the BPCE Group's savings and banking institutions • Overall project management related to the automation ambitions of day-to-day business processes (currently email categorization) • Delivery management for operational committees

Key Account Director on different accounts to develop Malt business : Consulting Big4 and Retail & Cosmetics accounts. -Maintaining strong client relationships to identify the best candidates for freelance projects Malt & Malt Strategy - Managing negotiations to maximize revenue. - Defining and executing appropriate business strategies, working with internal teams (sales, marketing, customer service). - Managing client relationships and strategic analysis to anticipate market needs and offer high-value freelancers. 650K€ BR and 4,5M€ GSV generated in 9 months during the mission.

Key Account Manager in charge of the 4 strategic accounts - Management and monitoring of strategic accounts, with an emphasis on the project dimension (PMO) and the ability to work cross-functionally with operational teams and networks. - Preparation of instances with the client and coordination of subjects involved in ongoing projects (Business Reviews, Customer Journey, Operational Efficiency, etc.) - Management and monitoring of Account Management, including monitoring of a roadmap with internal and external coordination.

Launch of a brand of high-end, designer and eco-responsible accessories for users of soft mobility 🌱🚲 - Definition of the business strategy (business model, ambitions and growth strategy) - Definition, implementation and performance monitoring of the digital marketing/communication strategy (e-commerce, Google and Meta ads, PR) - Customer-oriented product creation and development (UX Research, design office and suppliers coordination, validation of prototypes, pre-industrialization)

Coaching of future SDR / BDR / Account Executives / Account Managers on Sales B2B Tech methods. - Focus on Lead generation/ Qualification/ Negotiation/ Closing - Support on the implementation of the methods taught by the Sales coach on practical cases of startups from the HEC incubator

Management of Artificial Intelligence projects : - Management of 4 projects of operational efficiency using AI (OCR, Speech to text, Callbot, Intelligent search engine) - Implementation of an Agile methodology for AI projects (JIRA, Sprints of 3 weeks) and a dedicated AI Factory team Corporate Venture Capital : - ≃ 20 startups/ year analysed to select InsurTech startups to invest on (Seed/ Serie A) in relevance with the strategic business lines of Société Générale Assurances --> 1 investment in Healthtech startup. - Program creation to evaluate startups and accelerate the investment capacity and synergies with Société Générale Group in partnership with 3 main Venture Capital Funds. Intrapreneurship : - Co-development of 1 intrapreneurship program - Mentoring of 2 teams

Business Developer of "The Grid" Deloitte program : - 1 open innovation program launched (100K negotiated internally) to develop business & interaction with existing clients and new prospects into new innovation areas (WeWork ...) - Development of the Firm's ability to collaborate with the ecosystem of FinTech / InsurTech French and EMEA startups - European team (10 members) - https://www2.deloitte.com/lk/en/pages/financial-services/articles/Grid.html 5 consulting missions with B2B clients : - Opening a new market segment for life insurance clients - French Insurer - Processus optimisation for customer journey - French Bank consumer credit branch - Learning expedition with startups benchmark to identify new competitors - French Reinsurer - Mission support for IT development - French Insurer - Helping for DSP2 European directive compliance (strong authentication) - French Bank Participation to the creation of surveys (Corporate VC barometer, Blockchain technologies, Chatbot...)

- Implementation and development of the Group's digital strategy (Media content Strategy / Customer Experience / Internal Communication / Web Ergonomics) - Creation & deployment of a fully digital distribution platform to suscribe car insurance products for automotive fleet - Customer experience development on existing insurance products (only professional insurance products) - Training and support to develop digital skills for the Direction team (Reverse mentoring)

Speaker - Crowdinsuring & Connected Objects: Analysis of new disruptive models in the Insurance Industry

+ Account Management : Customer profiling for commercial actions improvement dedicated to distribution networks + Customer support for Insurance agents + Portfolio Diagnostic to anticipate future customer subscriptions + Participation in the development of the new digital strategy -> Definition of customer journeys for the deployment of connected objects in Telematics, Health (Quantified self) & Smart Home

+ Audit of the company's internal business activities (Process management) + Creation of a virtual mapping of the activities/risks/software solutions of each department to streamline internal processes as part of the Group project "Customer Centricity 2015". + Audit of the inherent risks in business activities in the context of compliance with Solvency II

+ Organization of the Groupama / Cegid stand at the 2011 Salon des Entrepreneurs in Paris. -> Customer approach and leads generation + Online communication management of Cemagid / Comptanoo / Wexpertandyou.com web portals + Participation in the logistical organization Groupama Sailing Team départure at the 2011 Volvo Ocean Race