Yann Puslecki

My mission is to help you to - Define your Business Process - BPM - Improve your digital omnicanal performances - Optimize your customer experience levers - build an efficient team and recruit talents - Drive your projects - Develop your sales - Help your teams to be more efficient >>> https://www.act4win.com Examples of missions: ⭐⭐⭐ LEROY MERLIN - ADEO GROUP ⭐⭐⭐ - Transition Management E-commerce Team ⭐⭐⭐ INTERMARCHE - LES MOUSQUETAIRES ⭐⭐⭐ - E-commerce project management in International context - Digital Business Process Ownership BPO role in another projet ⭐⭐⭐ RETAILER - CONFIDENTIAL CLIENT ⭐⭐⭐ - 2nd hand market study - 2nbrand identity designd hand project management ⭐⭐⭐ JOOXTER - Workplace Solution ⭐⭐⭐ - Business development - Account Management - Business process optimisation - Indirect sales development ⭐⭐⭐ STARTUP - CONFIDENTIAL CLIENT ⭐⭐⭐ - Branding Strategy recommandation - Logo design - Graphic charter - Website (design & content) ⭐⭐⭐ STARTUP - CONFIDENTIAL CLIENT ⭐⭐⭐ - Talents hunting - Identification of e-commerce growth levers - Business process optimisation ⭐⭐⭐ CHANGE ME UP ⭐⭐⭐ - Business development - Account Management - Independent Talent recruitment ⭐⭐⭐ ELECTRODEPOT ⭐⭐⭐ - E-commerce recomandation rules optimisation ⭐⭐⭐ JAGGER & LEWIS ⭐⭐⭐ - Manage resources to the most productive uses with the aim of creating maximum value for our 14 people startup - Develop and deploy the organization's strategy & mission statement to the team - Implement appropriate rewards & recognition - Align the team with company goals - Plan by prioritizing customers, employees, and organizational requirements - Launch our product : 100 K$ sales on the first quarter with a kickstarter campaign and BtoB sales.

I help freelancers - Advice at launch - Construction of the offer and added value - Coaching for personal presentation - Improvement of business profitability - Operational coaching - Search for mission opportunities I help companies looking for talent - Accompaniment in scoping - Search for profiles - Administrative management - Expert coaching during the mission >>> https://www.act4freelance.com

✅ “De la suite dans les idées” ideation conference Intervention with students and young entrepreneurs. This conference is based on 3 courses I've taken: “Entrepreneurship: From Business Idea to Action” - King's College LondonKing's College London / “De la créativité à l'innovation” - Université de Bordeaux / “Starting a business” - University of Leeds ✅ Project group workshops. ✅ Support for interview preparation.

⭐⭐⭐ E-COMMERCE AGENCY for retailers and brands ⭐⭐⭐ - Member of the the Executive Board - Manage the account manager team (8 people) to advice 100 of our clients - Develop the sales (from 1 to 6M€) - Animate the partnership SAP / HYBRIS / MAGENTO / AKENEO / ... - Recruit new talents Our clients : Auchan, Camaieu, Castorama, (Kingfisher), Club Med, Cofidis, Decathlon, Electro depot, Go Sport, Interflora, Jules (Happychic group), La Redoute, Leroy Merlin, Mizuno, Nocibe, Petit Bateau, Pierre & Vacances, Salomon, Skimium, Top Office, Vertbaudet, 3 suisses,...

⭐⭐⭐ RETAIL ⭐⭐⭐ During this part of my career, I contributed to the the creation of different new ways of retail : drive, e-commerce, digital in-store... Positions : Project manager, Traffic manager, Internet manager, Customer Relations Manager Site e-commerce auchan.fr web site team management - Manage the communication plan - Develop the adress acquisition plan (games, co-registering operations,…) - Launch the Store local kit - Build and rebiuld the web site - Manage the team (3 to 10 people) Customer care – team management - Manage the customer contacts (phone, mails) - Manage te partners (call center) - Launch the Customer Voice - Manage the team And more... - Launch a strategic watch “new economy” for the group - Create the store home delivery process - Launch the first drive concept store - take part in other website projects : auchan.com, auchan2000.com, auchan.fr, immochan.com, voyages-auchan.com, ...