Yasser El Hardouz

– Led AI product strategy and technical business analysis across multinational enterprise clients, bridging executive vision with operational execution. – Advised senior stakeholders on AI implementation, governance, and compliance, aligning product roadmaps with regulatory and organizational requirements. – Conducted in-depth business analysis, translating complex technical capabilities into actionable insights for cross-functional teams, including engineering, compliance, and operations. – Delivered data-driven decision frameworks to support digital transformation initiatives, risk management, and enterprise-level AI adoption. – Supported Fortune 500 organizations in telecom, fintech, and logistics sectors (confidential client engagements), enabling scalable, compliant AI solutions. – Identified gaps in business analysis capabilities, providing strategic recommendations that increased efficiency and product adoption.

– Led a Multimillion Dollar national digital upskilling initiative involving 100+ public and private partners, impacting 15,000+ learners – Oversaw end-to-end delivery of a nationwide platform, scaling from pilot to full deployment with 75% placement outcomes – Co-led the design and implementation of the Jobintech information system, defining: – Business requirements and functional architecture – Data flows between training operators, candidates, and institutional stakeholders – Governance, reporting, and KPI tracking mechanisms – Coordinated cross-functional teams (vendors, operators, public institutions) to ensure system adoption, compliance, and scalability – Implemented technology-enabled learning and reporting tools, increasing engagement (+30%) and completion rates (+25%) – Built and managed public-private partnerships contributing to Morocco's emergence as a regional digital and startup hub

As an Executive Learning Specialist at MCC Group, I led impactful training projects and worked closely with diverse teams to develop and implement innovative learning solutions that enhanced productivity and reduced operational costs.

– Conducted business analysis to design training programs focused on business English, leadership, soft skills, and technical skills. – Designed and facilitated 20+ leadership workshops and business management seminars for executives, focusing on organizational psychology and performance optimization. – Provided coaching to 30+ executives, resulting in 95% client satisfaction and a 60% repeat business rate.

During this time, I conducted a business analysis to design effective training and development programs focusing on leadership, soft, and technical skills. I also administered learning enhancement courses leveraging instructional design practices and learning technology to increase workplace success and advancement. Key achievements: – Led multiple projects, training over 100 professionals, and aligning their skill sets with evolving industry standards. – Conducted in-depth research and analysis of training methodologies, resulting in a 15% improvement in productivity across participating teams. – Developed and implemented streamlined training protocols, reducing the average training duration by 20% and cutting associated costs. – Leveraged data-driven insights to refine training content and delivery, improving overall learning outcomes and efficiency. – Assessed training needs through job analysis, performance evaluations, and consultation with management and provided educational expertise to build training efforts for all levels of staff. – Trained and developed more than 20 executive managers from international organizations.

– Evaluated and recommended customer care and technology solutions for ACCOR Group to meet business objectives. – Trained English-speaking Agents at Levels 1, 2, and 3 and assisted with quality monitoring and coaching activities. – Optimized customer service operations, improving efficiency by 20% and customer satisfaction by 35% through process enhancements and technology integration.

As an independent Business Growth, Marketing, and Project Management Consultant, I specialized in delivering strategic growth and project management solutions to clients across industries such as technology, retail, finance, and telecommunications. My work spanned market expansions, digital transformations, and operational optimization, helping organizations achieve sustainable growth and operational excellence. Key Achievements: – Led growth initiatives and provided project management oversight, guiding clients through organic and inorganic expansion strategies, including mergers & acquisitions and new market entry, resulting in a 25% increase in market share. – Conducted detailed market analysis and competitive benchmarking, developing tailored strategies that achieved double-digit revenue growth within the first year for multiple clients. – Managed cross-functional projects in brand positioning and market penetration across North America, Europe, and the MENA region, leading to a 30% increase in international sales and enhanced brand visibility. – Implemented digital transformation initiatives, introducing AI-driven tools and CRM systems, improving customer retention by 20% and increasing decision-making efficiency. – Developed and executed turnaround strategies for underperforming businesses, resulting in cost reductions of up to 15% and improved overall productivity. – Provided project management leadership on go-to-market strategies for startups, helping them secure Series A funding and scale operations for long-term growth. By integrating my expertise in project management, business development, and strategic planning, I delivered results that helped organizations across industries overcome challenges and achieve sustainable growth globally.

As Key Accounts Manager, I oversaw major partnerships with global technology brands like Apple, Microsoft, HP, Dell, Adobe, and Samsung. I led sales growth initiatives in the North African market, leveraging market research and strategic planning to achieve results. Key achievements: – Conducted extensive market research that informed the company's strategy in the North African hardware and software industries. – Consistently met or exceeded sales targets, driving territory sales growth for top-tier brands.

In this role, I managed national and international events, playing a key role in promoting Morocco as a destination for major business conferences. I led high-profile events such as Oracle OpenWorld and the North African Coatings Congress, collaborating with international stakeholders to deliver successful outcomes. Key achievements: – Successfully managed multiple large-scale events, enhancing Morocco's visibility in the global business and technology landscape. – Oversaw all aspects of project planning, execution, and post-event analysis, ensuring the timely delivery and high-quality execution of each event.