Yassine Qaidi

• Training in the Salesforce Marketing Cloud. • Certification in the SFMC (2x Certified). • Developing and executing tailored marketing strategies using SFMC. • Implementing and configuring SFMC to align with client's objectives. • Managing and optimizing customer data for targeted marketing campaigns. • Executing and optimizing marketing campaigns, monitoring performance and KPIs. • Automating and personalizing features to enhance customer engagement (Automation Studio, Journey Builder..) • Providing support, and guidance to clients for effective platform utilization. Tools: SMFC, Automation Studio, Email Studio, Content Builder, Web Studio, Journey Builder, Audience Builder, AMPscript, HTML, CSS, JS, SQL, SSJS, Trello, Scrum.

• Creating a visual representation of the hotel network infrastructure using Microsoft Visio. • Engaging in the analysis and review of system vulnerability scan reports generated by InsightVm. • Conducting bi-weekly inspections to ensure compliance of POS terminals with established standards. • Taking part in the inventory process of IT equipment to maintain accurate records of assets. Tools: Ms Visio, InsightVm, Vmware vSphere, Bash / PS Scripting, VBA.

• Coding a WEB platform for managing and monitoring mortgage debt recovery files. • Design and modeling of the platform’s database. • Maintenance and bug fixing. Tools: PHP, Laravel, SQL, HTML, CSS, JS, WAMP Server.

• Installing and setting up wiring closets. • Configuration and maintenance of switches, servers, and intrusion detection systems. • Introduction to smart home systems "Domotique".

• Discovery of the IT networks field. • Installing and maintaining IT equipment.