Christophe HUANG

- Led executive search projects for C-Level and Board roles - Conducted senior-level interviews and built trusted client relationships - Directed market intelligence and competitive benchmarking - Delivered reports on talent trends and industry insights - Applied data analysis to enhance recruitment outcomes

Service Innovation: developing strategies to define the spirit of hospitality for La Samaritaine's rebirth in 2020

- Supervised a team of 8 and contributed to a turnover increase by approximately 10% than the previous year and expanded the customer base and boosted the footfall. - Team coaching for the products, the storytelling and the client typology. - Analyzed the performance of the boutique and ensured the daily, monthly and annual report to the headquarters in Paris. - Executed boutique planning according to the needs of the store and coordinated diverse marketing campaigns in collaboration with the department store.

- Developed and enlarged the customer basis and took charge of various administrative tasks within the department store. - Promoted the brand image through various events in collaboration with multiple business partners with the department store. - Be in charge of CRM and the promotion of novelties and provided the global and local customers with personalized service and adaptive pertinent recommendations. - Participated in the visual merchandising plan by communicating with the marketing department. - Analyzed and elaborated the daily and monthly reports to the headquarters in Paris with analytics and insights about the retail performance.

- Optimized the product offering according to the international market trend and guaranteed an efficient inventory system. - Negotiation with different types of buyers (showroom client, soldeurs, média, etc.) to promote the image of the brand and improve the performance. - Worked with the warehouse and the local and international transporters to ensure any key account requirements such as labeling, specific packaging are delivered. - Continuously monitored operations in each step and resolved escalated operational customer issues.

- Collection and selection of technical and visual information relating to products, from multiple sources (internet, paper support, contact with suppliers, etc.) - Redaction of arguments and datasheets for referenced products. - Enrichment and harmonization of databases. - Standardization of images on Photoshop. - Statistical analysis (Presence of partners on the website, extraction of relevant offers, verification of references placed online, etc.)