Yosra Boulhaoua
Étudiante en design industrial
Salary / Daily rate
Tunis, Tunisia
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Product Design student with a strong interest in user-centered design, prototyping, and CAD tools. Combines creative thinking with problem-solving skills and a background in customer service, enabling a clear understanding of user needs. Motivated to contribute to innovative product development while continuously improving design and technical skills.
Work experience
Employé en affaires
ABB
a
Jul 2025 - Present
1 year 4 months
Stagiaire
Jul 2025 - Present
1 year 4 months
Stagiaire
Jul 2025 - Present
1 year 4 months
Customer Service Representative
Jun 2025 - Aug 2025
3 months
Delivered high-quality customer service, ensuring consistent guest satisfaction. Demonstrated comprehensive product knowledge to provide tailored support and advice. Collaborated with cross-functional teams to enhance service efficiency and guest engagement. Built and maintained strong client relationships through professional and empathetic communication.
Animator
Dec 2023 - May 2024
6 months
Contributed to event planning and coordination to ensure smooth and enjoyable experiences. Responded promptly to guest inquiries, providing clear information and solutions. Promoted suitable activities and services to enhance customer satisfaction.
Service Crew
Jun 2022 - Oct 2022
5 months
Maintained professionalism and composure in a fast-paced environment. Assisted in coordinating daily operations and ensured smooth team collaboration. Upheld high standards of cleanliness, organization, and service quality.
Education
ESSTeD - Ecole Supérieure Des Sciences et Technologies du Design
ESSTeD - Ecole Supérieure Des Sciences et Technologies du Design
Bachelor's Degree, Industrial and Product Design
Specialization in Industrial Design