Youmna Geday

Senior User Researcher

Salary / Daily rate

Paris, France

Freelance, open to permanent contract

Can come onsite

Skills

User ResearchGraphic DesignAdobe Creative SuiteDesign ThinkingProduct ManagementA/B Testing

Languages

English (Native)French (Native)ArabicItalian

About me

Links

Work experience

Senior User Researcher

Youmna GedayFreelance

Jan 2023 - Present

3 years 10 months

Paris, France

Co-Founder & President

Les Valises pour Beyrouth

Sep 2020 - Present

6 years 2 months

Paris, France

Following the explosion that shook up Beirut, I co-founded Les Valises pour Beyrouth, an NGO shipping medical and technical supplies to Lebanon through passengers traveling to Beirut. Achievements: - sent > 250 suitcases of medical supplies and food with over 150 passengers (< 1 month) - shipped > 20 tons of supplies by cargo, gathering donations from across Europe - raised > 30k € (donations, events, crowdfunding) - gathered over 500 volunteers in Paris and Beirut that keep our operations running - built a community of over 6,000 members across the world - set up over 20 partnerships (Air France, MEA, CMA CGM, Lebanese Red Cross..) to facilitate operations Today, our activity is growing and we are sending cargos of construction material providing from a circular economy network. Get in touch to find out more :)

User Researcher

Younited

Dec 2021 - Jan 2023

1 year 2 months

Paris, France

- Leading B2C user research across 3 different products through quantitative & qualitative research - Leading UX research and UX writing on key features - Build a research repository, onboarding team members on different methodologies - Working alongside product and design teams to build a customer centric experience across all platforms - Conducted market research for brand communication purposes

Product Manager

Decimal Studios

Aug 2021 - Jan 2022

6 months

Product Manager

PlayPlay

Feb 2021 - Aug 2021

7 months

Paris, France

At PlayPlay we build the simplest online video maker for communication professionnals. Hundreds of communication leaders use PlayPlay everyday to created thousands of playplays. Release management - Led product team meetings - Managed backlogs and prioritized technical work - Wrote user stories and defined requirements for design and engineering teams - Collaborated with design and engineering teams - Drafted release notes for product launches - Measured adoption, usage data, and business impact of launches Customers - Proactively captured customer feedback - Conducted user interviews - Developed and reported on customer analysis Strategy - Analyzed market trends and modeled potentials - Identified and tracked metrics that supported overall objectives - Delivered products with demonstrable business impact

Founder

Harmonicity

Sep 2019 - Oct 2020

1 year 2 months

Paris Area, France

Harmonicity is a circular design solution tackling waste from construction sites. - Identified target market (building and construction) with high economic and sustainability potential ; analyzed pain points by conducting interviews with concerned actors ; defined a solution and designed an offer tailored to main customer’s journey. - Completed a competitive benchmark of existing solutions ; attended tradeshows and events related to innovation, construction, circular economy and start-ups for networking purposes. - Elaborated a 9 months plan with communication, partnerships, funding, and client acquisition goals. - Presented the project to audiences of over 60 people of partners and customers

Art Director

Youmna GedayFreelance

Jul 2017 - Jul 2019

2 years 1 month

Paris and Beirut

Sales And Marketing Specialist

Institut du Monde Arabe

Oct 2016 - Jul 2017

10 months

Paris Area, France

- Identified new market opportunities and applied to public open calls to promote Arabic literature - Created communication content for internal & external purposes (increased reach by 25%) Project Management : - Conduct user research & interviews to define the e-commerce platform's MVP - Built and defined the e-commerce platform's vision according to user segmentation - Built a roadmap following feature prioritisation - Coordinated with a team of developers to implement specs - A/B testing

Archivist

Arab Image Foundation

Aug 2014 - Dec 2015

1 year 5 months

Beirut District, Lebanon

The Arab Image Foundation is a non-profit organization which aims to track down, collect, preserve and study photographs from the Middle East, North Africa and the Arab diaspora. - Managed the physical conservation and digital database of + 600,000 photographs - Processed, preserved, and digitised 50 photographic collections - Redacted the first Emergency Preparedness Plan for cultural institutions in the MENA region with the support of the French Blue Shield


Education

Noé

Product management bootcamp with Maïa Metz

2020 - 2020

2 months

ENSP - Arles

Master's degree

2011 - 2014

3 years 2 months

Penninghen

Design and Visual Communications

2007 - 2009

2 years 2 months


Licenses & certifications

Heap Foundations Certified

Issued: Mar 2021

Certified by Heap.io

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