Younes ALBANE

– Welcome and check-in guests, making a warm and professional first impression – Kindly and promptly address guest inquiries, requests, and concerns – Provide information about hotel services, amenities, and local attractions – Coordinate with other hotel departments to fulfill guest needs and requests – Manage reservations, cancellations, and room assignments – Answer and forward phone calls – Process payments, handle cash, and maintain accurate records – Maintain a tidy and organized front desk area – Use hotel management software for check-ins, check-outs, and guest information

– Welcome and check-in guests, making a warm and professional first impression – Kindly and promptly address guest inquiries, requests, and concerns – Coordinate with other hotel departments to fulfill guest needs and requests – Answer and forward phone calls – Process payments, handle cash, and maintain accurate records – Maintain a tidy and organized front desk area

– Welcome and check-in guests, making a warm and professional first impression – Kindly and promptly address guest inquiries, requests, and concerns – Provide information about hotel services, amenities, and local attractions – Process payments, handle cash, and maintain accurate records – Maintain a tidy and organized front desk area