Younes DAKHCH

- A microservices-based backend architecture (Java 17, Spring Boot, Hibernate) and a frontend in React. - Developed key features (Open-ended questions, Spaced-repetition...) with AI integration. - Implemented unit and integration tests (JUnit, Mockito, Spring Test) and bug fixing.

- Improved application performance: Developed an AI-driven chatbot for certification preparation, reducing learning time and boosting user engagement. - Optimized development lifecycle: Employed DevOps best practices and collaborative tools, ensuring timely feature delivery. - Measurable impact: Leveraged acquired technical expertise to deploy high-impact solutions for both the company and end users.

- Production support and incident resolution: Proactive performance monitoring and rapid issue handling, reducing resolution times and increasing e-commerce service availability. - Root cause analysis: Identified and remedied recurring issues, leading to a significant decrease in incidents and enhanced application stability. - Automation, optimization, and real-time monitoring: Deployed an advanced monitoring system (Grafana, Prometheus) to track performance and availability in real time, along with tools (Ansible, Jenkins, etc.) and Shell scripts to standardize and streamline processes—boosting team efficiency and deployment reliability. - Cross-team collaboration: Coordinated actions among various stakeholders (support, development, management), improving customer satisfaction and ensuring seamless production releases.