Youssef Bouzid

Global Expansion Specialist

Salary / Daily rate

Tunis, Tunisia

Freelance, open to permanent contract

Skills

Sales OpsCustomer CareCRMLead Generation

Languages

ArabicEnglishFrench

About me

Intro

Global Expansion Specialist with proven expertise in sales operations, lead generation, and customer relationship management. Currently driving international growth at EDU Passport while running my own business venture. I deliver comprehensive solutions combining technical IT administration skills with strategic sales and customer service excellence.

Links

Work experience

Global Expansion Specialist

EDU PassportFreelance

May 2025 - Present

1 year 6 months

Remote, OR 97458, USA

Skills: Zendesk Sell · Google Workspace · Sales Operations · Lead Generation

Business Owner

Instanet

Jan 2024 - Present

2 years 10 months

Tunisia · Hybrid

Customer Service Specialist

KYZENFreelance

Dec 2024 - Mar 2025

4 months

Malta · Remote

Skills: Customer Service · Email Management · Ticketing Systems · Customer Relationship Management (CRM)

Delivery agent

Seatsnet

Jul 2024 - Dec 2024

6 months

Dubai - United Arab Emirates

•organizing events tickets delivery between seller/suppliers and clients •monitoring daily tickets orders on the system •assisting clients and confirm the receipt of their orders

Information Technology Administrator

MDWEB

Sep 2022 - Mar 2024

1 year 7 months

Carthage, Tunisia

Skills: Linux System Administration · Operating Systems · System Monitoring · System Administration · Network Administration · Network Security · Data Entry · Microsoft Office · GLPI · Computer Maintenance · Zabbix · VirtualBox

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