
Ysé Maso y Guell Rivet
CRM Manager
Salary / Daily rate
Paris, France
Freelance
Can come onsite
Skills
Languages
About me
Intro
CRM Manager freelance experte Salesforce, j’accompagne les marques dans la création et l’optimisation de stratégies marketing data-driven (email, SMS, triggers, parcours). J’ai développé mon expertise auprès d’acteurs majeurs comme Accor, Coty, Lapeyre et MYM, avec un fort focus performance et segmentation avancée.
Work experience
CRM Manager - Freelance
FreelanceFreelance
May 2025 - Present
1 year 6 months
Paris, France
CRM Manager - Raffles and Fairmont Hotels - ACCOR
Raffles Hotels & Resorts
Dec 2023 - Present
2 years 11 months
92130 Issy-les-Moulineaux, France
CRM Manager
MYM
Feb 2023 - Dec 2023
11 months
Paris, France
Salesforce Marketing Cloud Missions fonctionnelles : Créer les nouvelles journeys d'automation sur les différents segments Créer de nouvelles segmentation en natif avec DeSelect Gérer et mettre à jour le modèle de données Assurer et piloter la réputation de notre adresses IP et la delivrabilité des différents leviers Gérer le calendrier des opérations marketing (Emailing, sms) en coordination avec l'équipe Growth Suivre les performances de toutes les actions sur les différentes cibles (Journeys, Newsletters, Emailings, Sms…) Recommander et mettre en place l'optimisation des différentes campagnes Missions techniques : Mettre en place le tracking Assurer et piloter la réputation de notre adresses IP et la delivrabilité des différents leviers Personnalisation des emails avec recommandations dynamiques - AMPscipt et SQL Missions stratégiques : Piloter les performances des actions marketing sur tous les canaux (Journeys, Newsletters, Emailings, Sms…) Mettre en place une stratégie d'hyper segmentation et personnalisation Mettre en place un programme de fidélité
Consultante Salesforce Marketing Cloud
Onepoint
Oct 2022 - Mar 2023
6 months
Paris, France
iCom Cloud
Oct 2020 - Oct 2022
2 years 1 month
Consultante Salesforce Confirmée
Feb 2022 - Oct 2022
9 months
Consultante Salesforce Junior
Oct 2020 - Mar 2022
1 year 6 months
Neuilly-sur-Seine, France
Digital Consultant Freelance
Ysé Maso y Guell RivetFreelance
Aug 2019 - Aug 2020
1 year 1 month
Paris, France
Started working as a Digital Consultant and registered on the Malt Platform. Digital Consultant missions: - Digital Audit: (SEO audit, Website Audit, Website Traffic Analysis, Analytics Audit, Social Audit, Advertising Audit) - Digital Marketing Strategy - Digital Communication Strategy
Oscar et Valentine
May 2019 - May 2020
1 year 1 month
Community Manager
Aug 2019 - May 2020
10 months
Community Manager
May 2019 - Aug 2019
4 months
- Established and edited communication and marketing strategy - Managed social media platforms - Writing content for media platforms - Traffic analysis and management thanks to Google Analytics
Agent d'accueil
Château de Versailles Spectacles
Jul 2019 - Oct 2019
4 months
Versailles Area, France
Sales and E-commerce Assistant
BrandAlley
Feb 2018 - Jul 2018
6 months
Région de Saint-Denis, France
• Managed the brands I was in charge of, on the website: animation and development of e-shops, developing themes each week, products online and corners merchandising, follow-up of turnover and optimization of commercial animations to promote the disposal of stocks. • Managed our partnerships with the brands, internally: purchasing management and supplier follow-up, coordination between the purchasing sector and the various services, optimization of purchases in compliance with cost objectives, profitability, quality and volumes, update stocks and prices with suppliers for online sales, management of suppliers' requests, order tracking, product management (sample processing, follow-up shooting, tracking returns) • Attended appointments with brands to discover the stakes of the negotiations and foster relationships
Member of a Hosting Agency
DSD Organisation
Feb 2017 - Mar 2018
1 year 2 months
Paris Area, France
Member of the hosting agency, participated in many events, hosting, serving drinks and doing animation for different brands like Louis Vuitton or L'Oreal.
Hostess/Team member
Central Perk
Apr 2017 - Jul 2017
4 months
Singapore
Worked as a Central Perk team member for almost 3 months. Helped to serve clients and I also participated in elaborating special events in the cafe.
Sales Advisor
Saint Laurent
Jun 2016 - Oct 2016
5 months
53 avenue Montaigne
I completed my first year business school internship at Saint Laurent Paris Avenue Montaigne in retail from May 17, 2016 to August 31, 2016.
Education
Trinity Business School
Master in Digital Marketing Strategy , Digital Marketing
2019 - 2020
2 years
Paris-Pantheon-Assas University
Global BBA, Institut Français de la Presse
2019 - 2019
1 year
ESSEC Business School
Global BBA , Management
2015 - 2019
5 years
ESIC Business & Marketing School
Global BBA
2018 - 2018
1 year
ESSEC Asia-Pacific
Global BBA
2017 - 2017
1 year
Université Paris Cité
2013 - 2015
3 years
Lycée Hoche
Baccalauréat, Scientifique
2010 - 2013
4 years
Licenses & certifications
Salesforce Certified Marketing Cloud Social Specialist
Issued: Dec 2021
Salesforce Pardot Specialist
Issued: Jul 2021
Salesforce Certified Administrator (SCA)
Issued: Sep 2020
Google Analytics for Beginners
Issued: Apr 2020