Yvette Monama

As a Facilities Site Coordinator at Syensqo, I oversee all activities inside a building, ensuring health and safety standards are met and arranging for repairs when needed. - Successfully coordinated both soft and hard facility services, ensuring smooth daily operations, including technical maintenance, space management, and essential amenities such as security, medical services, and catering. - Contract and vendor management : Steering facility management suppliers (master contract partners). - Led weekly technical meetings, driving task progression and promptly addressing service requests. - Worked closely with the HSE department to uphold rigorous safety and environmental standards, contributing to reduction in safety-related incidents. - Utilized the Archibus platform to streamline tracking and management of daily service requests, improving response time by 20%. - Managed non-technical maintenance tasks (painting, flooring, landscaping) to uphold a pristine facility environment. - Oversaw purchase requisitions, technical advisement, invoice management, and technician supervision, optimizing budget allocation by 10%. - Directed investment projects, ensuring building renovations were completed on time and within budget - Supervised project sites daily, ensuring compliance with safety protocols and streamlining project reporting. - Developed and executed tailored service provider contracts, enhancing service quality and cost- effectiveness. - Led recruitment efforts for key service roles, improving staff quality in reception, maintenance, and hospitality. - Contributed to the Syensqo newsletter, engaging the company community with relevant updates. - Facilitated seamless employee onboarding, ensuring new hires quickly adapted to Syensqo’s facilities and services. - Knowledge of building management systems (BMS / GTC - GTB, Siemens Desigo).

- Successfully spearheaded space management and supervised administrative building operations at Fluxys Head Office locations in Brussels. - Led studies and projects to modernize outdated technical installations, drafting detailed specifications and improving system efficiencies. - Managed building renovation projects, overseeing scope definition, scheduling, and budget control, ensuring on-time and on-budget delivery. - Directed the entire project lifecycle, from preliminary studies to final delivery, collaborating with purchasing and engineering teams to ensure accurate as-built documentation. - Regularly convened steering groups to review project progress, providing clear communication on planning, budgeting, and issue resolution. - Utilized the Ultimo platform to manage workplace space standards and handle daily requests. - Coordinated office moves, ensuring alignment with space management protocols and delivering post- implementation documentation. - Administered non-technical building maintenance, including aesthetics and landscaping, while applying foundational knowledge of technical systems. - Efficiently handled operational and administrative duties, including purchase requests, invoice verification, and technician supervision. - Led project site supervision, ensuring safety and compliance with regulations, while managing site meetings and work acceptance. - Sourced temporary office locations during HQ Arts-Loi renovation and managed relocation logistics. - Led change management efforts for the New Ways of Working (NWOW), including space planning, project coordination, creation of new reception and dining areas, contributing to enhanced workplace functionality. - Participation in various IT projects for the implementation of new technologies related to a "Flexdesk" environment: meeting room booking, Bubble, display of floor occupancy, installing sensors, visualization of available spaces through an app.

• Monitor and Implement integrated workplace management system (IWMS). • Proficiency in IWMS software I.e; planon, Archibus to plan, Manage and monitor multiple project effectively. • Acting as technical lead to Collect Soft Data, work flow analysis & implementing the Changes. • Demonstrating Knowledge of facilities, real estate and asset management industry best practices, across multiple modules. • Confidant and solemnity to interact effectively and establish credibility with the top management within the firm. • Actively involved in activities associated with the design, development of new facilities and enhancement of existing facilities • Managing multiple mid to large scale projects through a formal project management process to ensure project goals, timelines, and budgets • Creating opportunities for innovation in current and future directives across the organization. • Maintain comprehensive project documentation

Construction Project Coordinator - Space Management – FM service - Successfully coordinated and monitored small to medium-sized construction projects, including building extensions, transformations, and employee relocations. - Led macro and micro space planning, ensuring optimal use of space and the integration of safety plans. - Managed badge software, reprogramming access controls following building modifications, ensuring seamless security management. - Sourced and managed suppliers and subcontractors, actively monitoring cost and timeline adherence. Fostered strong customer relationships, consistently honoring support and maintenance service agreement commitments - Applied company safety, hygiene, environmental, and quality standards (VCA), ensuring compliance across all aspects of the project. - Maintained a high level of safety and security awareness among employees and subcontractors, overseeing service quality and successful project delivery.

• Playing leading role in planning, executing, monitoring, controlling and closing the space management projects. • A strategic business partner fully vested in organizational success with the necessary technical skills & attributes. • Self-directing to manage multiple projects of space management. • Project Manager who define project scope and objectives, involving all relevant stakeholders, and ensuring technical feasibility. • Oversee data collection, analysis, observing and communicate results to top management. • Ensure that all projects are delivered on-time, within scope and within budget. • Coordination and monitoring of small to medium size construction projects to move the employees in the building. • Sourcingofsuppliers,subcontractorsandactivelymanagingthemduringtheengagements

•Pro-actively supports and manage spaces occupation for employee of the organization. •Participating in the planning and execution of the project. •Meet budgetary objectives and perform risk management to minimize project risks. •Providing direction and seeks opportunities to improve employee workplace experience. •Displaying Strong functional knowledge of IWMS application, across multiple modules. •Performing group presentations including detailed technical demonstrations to Optimize space and facility utilization. Project accomplishment •Successfully grouping of employees coming from 14 different Electable buildings total Area of 90,000m² shifted into one new building area of 75,000m² Total employees moved:- 3200 Area saves:- 15,000m² Location:- Boulevard ,Simón BolívarN°34, Postal code:-1000 City:-Brussels •Executed & handled revamp and modification project of existing building occupancy. Total Persons moved:- 450 Area:- 5420m² Location:- Mechelsesteenweg 271, Postal code:-1000 City:-Antwerpen •Completed building renovation & HVAC work to maximize space utilization and Pleasant environment Total Persons moved:- 836 Area:- 4.435m² Location:- Avenue Franklin Roosevelt Postal code:-9000 City:- Ghent

• Providing strategic, commercial and financial advice by applying probability theory, statistics. • Using mathematical, economic and statistical awareness to real-life situations in insurance to communicate difficulty related to business. • Analyzing statistical data inorder to calculate rate I.e. accident rates for particular groups of people. • Studying price, rating, and products to counter major competitors. • Prepare and verify support material and make recommendations for rate and product proposals. • Working with IT professionals to develop systems to ensure compliance with the requirements of regulatory bodies. • Providing administrative support for the Corporate Services and Business Development Teams & Expedite orders to completion. • Act as a solution orientated , point of contact for our customers.

• Supporting human resources processes by administering tests, scheduling appointments, conducting orientation, maintaining records and information. • Substantiates applicants’ skills by administering and scoring tests. Schedules examinations by coordinating appointments. • Welcome new employees to the organization by conducting orientation programme to aware about organization. • Providing payroll information by collecting time and attendance records. Submits employee data reports by assembling, preparing, and analyzing data. • Maintaining employee information by entering and updating employment and status-change data. • Serving as a link between management, and employees by answering questions, communicating decisions, and helping to resolve payroll related matter. • Maintaining employee confidence and protects operations by keeping human resource information confidential • Answers the telephone, relays messages, and maintains equipment and supplies. • Keeping quality service by following organization standards. • Communicating with different levels of management regarding business documents and workflow needs.