
Zaher ACRA
Senior Project Manager
Salaire / Taux journalier
Paris, France
Freelance, ouvert au CDI
Expertises
Langues
À propos
Introduction
Infrastructure Team Manager with 20+ years expertise in telecom project delivery and B2B client management. Led teams of 15+ project managers, managed 17,000+ site migrations, and delivered 10M€+ cost optimizations. Specialized in network infrastructure, process optimization, and large-scale telecommunications deployments for enterprise clients.
Expérience de travail
Manager Infrastructure IdF
Sipartech
oct. 2022 - Présent
4 ans 1 mois
Paris, France
- Team Management (10 - 15 project managers), responsible of B2B Clients Delivery, Maintenance & Exploitation. - Strategic Project Manager – GAFAM & Special Customers – « Board ans C-Level » Reporting - Process optimization in order to enhance Delivery time & quality and reduce costs
Helis
juin 2017 - mai 2023
6 ans
Paris, France
Project Director, Helis for SNCF
avr. 2020 - mai 2023
3 ans 2 mois
Paris, France
- “On board Video Protection” project coordination: scope and planning definition. KPIs, risks & quality follow-up. - “Offer of Service” definition to propose to multiple clients (regional councils): On Board and Station
Project Director - Helis, for "La Banque Postale"
juin 2017 - mars 2020
2 ans 10 mois
Paris Area, France
- Set up and follow up of a contractual team to manage WAN/LAN/WIFI & ToIP migration of 17 000 sites (Standard and Strategic sites) - Manage the relation with “La Poste” divisions : process and deliverable definition, responsibility assignment matrix (RACI model) - Project management, from data collection to migration, with Orange Business Services as Operator - Team management :senior and junior project managers recruitment and management
SFR Business
avr. 2014 - mai 2017
3 ans 2 mois
Saint-Denis, France
Manager of “Special Clients & Programs” Team, B2B and Operators
juil. 2015 - mai 2017
1 an 11 mois
Saint-Denis, France
- Setup, Organize and manage the activity of the newly created team _ Contribute in Presales, Customize deployment model for Special Clients regarding their constraints - Participate in SFR Business Management Committees, Take part in Clients Committees - Setup a special contractual team to manage the migration of +5000 clients from foreign to SFR Fiber network, +10 M€ OPEX reduction
Manager of "South France Fiber Optic and Services Deployment" for B2B and Operators
avr. 2014 - juil. 2015
1 an 4 mois
Meudon, France
- Reorganize the Back Office Division with the creation of “SFR - Numericable” Group : - Optimize the Deployment model “Go FAST” , Lean Management - Setup a contractual team to manage Voice/SDH/DWDM services - Leader manager in charge of the relation with the suppliers
SFR
juil. 2008 - mars 2014
5 ans 9 mois
78140 Vélizy-Villacoublay, France
Manager - Core Network, Voice and Data Services
janv. 2011 - mars 2014
3 ans 3 mois
78140 Vélizy-Villacoublay, France
- DIV reorganization - Integration of contractual supplier teams to manage a part of the projects - Manage the I&V (Integration & Validation) of strategic projects on core network platforms and deliver the Green Light for deployment on Live Network : VoLTE, 4G/LTE, IMS for B2B and B2C Clients - Manage the relation with IT teams : end to end testing from client subscription to client billing
Program Manager - TOP 10 Projects
juil. 2008 - déc. 2010
2 ans 6 mois
92400 Courbevoie, France
- Division SPOC (Single Point Of Contact) in “TOP 10 Projects Executive Committee” - SFR Box Evolution : new HW and SW for new SFR Triple Play offer (3P) - IP Multimedia Subsystem Program launch and follow-up for B2C and B2B clients.
Core Network Engineer
SFR
avr. 2004 - mai 2008
4 ans 2 mois
92400 Courbevoie, France
- Manage the core network releases acceptance for HSDPA (3G+) launching - Voice Core network swap from 3GPP R99 (Voice over TDM) toward NGN release (Voice over IP) - Multiple projects on Packet Core network (SGSN, GGSN, Charging Gateway, O&M…) - Responsible of 3G QoS (Quality Of Services) testing and follow-up
Formation
Télécom Paris
Master
2003 - 2004
2 ans
Ecole Superieure d'Ingenieurs de Beyrouth
Engineer
1998 - 2003
6 ans