Zaher ACRA

Senior Project Manager

Salaire / Taux journalier

Paris, France

Freelance, ouvert au CDI

Expertises

Gestion de projet - PMO

Langues

Arabe (Maternelle)Français (Maternelle)Anglais (Courant)

À propos

Introduction

Infrastructure Team Manager with 20+ years expertise in telecom project delivery and B2B client management. Led teams of 15+ project managers, managed 17,000+ site migrations, and delivered 10M€+ cost optimizations. Specialized in network infrastructure, process optimization, and large-scale telecommunications deployments for enterprise clients.

Liens

Expérience de travail

Manager Infrastructure IdF

Sipartech

oct. 2022 - Présent

4 ans 1 mois

Paris, France

- Team Management (10 - 15 project managers), responsible of B2B Clients Delivery, Maintenance & Exploitation. - Strategic Project Manager – GAFAM & Special Customers – « Board ans C-Level » Reporting - Process optimization in order to enhance Delivery time & quality and reduce costs

Helis

juin 2017 - mai 2023

6 ans

Paris, France

Project Director, Helis for SNCF

avr. 2020 - mai 2023

3 ans 2 mois

Paris, France

- “On board Video Protection” project coordination: scope and planning definition. KPIs, risks & quality follow-up. - “Offer of Service” definition to propose to multiple clients (regional councils): On Board and Station

Project Director - Helis, for "La Banque Postale"

juin 2017 - mars 2020

2 ans 10 mois

Paris Area, France

- Set up and follow up of a contractual team to manage WAN/LAN/WIFI & ToIP migration of 17 000 sites (Standard and Strategic sites) - Manage the relation with “La Poste” divisions : process and deliverable definition, responsibility assignment matrix (RACI model) - Project management, from data collection to migration, with Orange Business Services as Operator - Team management :senior and junior project managers recruitment and management

SFR Business

avr. 2014 - mai 2017

3 ans 2 mois

Saint-Denis, France

Manager of “Special Clients & Programs” Team, B2B and Operators

juil. 2015 - mai 2017

1 an 11 mois

Saint-Denis, France

- Setup, Organize and manage the activity of the newly created team _ Contribute in Presales, Customize deployment model for Special Clients regarding their constraints - Participate in SFR Business Management Committees, Take part in Clients Committees - Setup a special contractual team to manage the migration of +5000 clients from foreign to SFR Fiber network, +10 M€ OPEX reduction

Manager of "South France Fiber Optic and Services Deployment"​ for B2B and Operators

avr. 2014 - juil. 2015

1 an 4 mois

Meudon, France

- Reorganize the Back Office Division with the creation of “SFR - Numericable” Group : - Optimize the Deployment model “Go FAST” , Lean Management - Setup a contractual team to manage Voice/SDH/DWDM services - Leader manager in charge of the relation with the suppliers

SFR

juil. 2008 - mars 2014

5 ans 9 mois

78140 Vélizy-Villacoublay, France

Manager - Core Network, Voice and Data Services

janv. 2011 - mars 2014

3 ans 3 mois

78140 Vélizy-Villacoublay, France

- DIV reorganization - Integration of contractual supplier teams to manage a part of the projects - Manage the I&V (Integration & Validation) of strategic projects on core network platforms and deliver the Green Light for deployment on Live Network : VoLTE, 4G/LTE, IMS for B2B and B2C Clients - Manage the relation with IT teams : end to end testing from client subscription to client billing

Program Manager - TOP 10 Projects

juil. 2008 - déc. 2010

2 ans 6 mois

92400 Courbevoie, France

- Division SPOC (Single Point Of Contact) in “TOP 10 Projects Executive Committee” - SFR Box Evolution : new HW and SW for new SFR Triple Play offer (3P) - IP Multimedia Subsystem Program launch and follow-up for B2C and B2B clients.

Core Network Engineer

SFR

avr. 2004 - mai 2008

4 ans 2 mois

92400 Courbevoie, France

- Manage the core network releases acceptance for HSDPA (3G+) launching - Voice Core network swap from 3GPP R99 (Voice over TDM) toward NGN release (Voice over IP) - Multiple projects on Packet Core network (SGSN, GGSN, Charging Gateway, O&M…) - Responsible of 3G QoS (Quality Of Services) testing and follow-up


Formation

Télécom Paris

Master

2003 - 2004

2 ans

Ecole Superieure d'Ingenieurs de Beyrouth

Engineer

1998 - 2003

6 ans

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