Zakaria EL YAMANI

• Définition et déploiement d’un cadre de gouvernance des données aligné sur DAMA-DMBOK : responsabilités, documentation, métadonnées et contrôles de qualité. • Contribution à la migration du catalogue Collibra vers Informatica IDMC, à la structuration des actifs et à la traçabilité des flux. • Animation d’ateliers métier–IT pour cartographier les données et documenter le data lineage des systèmes de core banking. • Participation aux ateliers DORA : modélisation des processus BPMN et identification des risques liés aux données. • Coordination avec les Data Owners, Data Stewards et équipes Risques pour prioriser les initiatives et accompagner l’adoption.

• Pilotage d’une équipe Data Management de 4 consultants : priorisation, coordination et suivi de la qualité des livrables. • Accompagnement du Head of Data dans la définition des priorités de gouvernance et de la feuille de route. • Contribution aux chantiers BCBS 239 : qualité des données, data lineage et documentation de la gouvernance. • Coordination de la charte de gouvernance, des tableaux de bord qualité et des supports de formation. • Animation des parties prenantes et suivi des projets, risques et indicateurs de performance.

Management and enhancement of a centralized data repository, ensuring consistency and reliability of data used by both business and IT units. Facilitated agile project management, coordinating developers and stakeholders to ensure the efficient delivery of data models. Defined and documented data processes and models using BPMN and UML; implemented data governance frameworks with Collibra, improving metadata quality and usability. Ensured data model quality by mentoring data modelers and reviewing deliverables to align with corporate standards. Promoted internal data communication through dashboards and organized training sessions on data governance tools and best practices.

Led strategic IT projects with a focus on ERP implementation, ensuring data traceability, ROI analysis, team coordination, and schedule management. Analyzed and optimized business processes to maximize operational efficiency and improve the quality of deliverables. Coordinated between business and technical teams, ensuring requirements tracking and alignment throughout the entire project lifecycle. Drove change management initiatives through training sessions, awareness workshops, and post-deployment support.

Designed and implemented a data analytics framework to support the rollout of new payment methods, leveraging Excel and Power BI. Produced documentation and internal communication materials to standardize data processes and ensure stakeholder alignment. Monitored financial data through KPI dashboards and organized training sessions on BI tools, enhancing end-user data literacy. Gained strong exposure to data lifecycle management, quality control, and operational data requirements within a regulated financial environment. Managed payment products and developed group-wide communication strategies.

Led the end-to-end RFP process for Contact Center modernization, covering requirements definition, vendor assessment, and proposal evaluation. Defined business and technical requirements, ensuring alignment with strategic objectives and operational needs. Conducted vendor selection and negotiation, assessing scalability, data quality, and reporting capabilities. Delivered final recommendations to senior stakeholders, enabling an informed decision on the modernization roadmap.

Designed an onboarding process for new hires and optimized workflows, streamlining integration and operational efficiency. Oversaw the project and product portfolio using agile methodologies and data-driven monitoring, ensuring alignment with strategic objectives. Enhanced reporting capabilities by integrating Business Intelligence tools (Power BI), improving project visibility, real-time performance tracking,

Developed and executed a data management strategy, implementing BI tools (MicroStrategy) to define KPIs and ensure real-time performance visibility. Redesigned the company’s web platform and implemented an enterprise-wide data governance framework to enhance data consistency across all digital channels. Led workshops and gathered business requirements, translating them into actionable data models aligned with technical teams. Established data-driven decision-making processes by standardizing reporting and analytics practices across departments. Strengthened cross-functional collaboration between business and IT teams, improving adoption of BI solutions and governance practices.