Zakaria Zaaria

IT Project Management and PMO consulting and contracting services Expert in Trade Credit Insurance and AGILE delivery 2025 End-to-End implementation of a cloud Marketplace using AI • Analyzed the AI technical and regulatory landscape (2025). • Defined the target technical architecture. • Defined and sized the MVP functional scope. • Planned and led the implementation. 2023-2024 Definition and roll out of the DRA roadmap (La Banque Postale L&F) • Produced and communicated the overall status to internal governance instances. • Prepared and led the weekly operational meetings. • Monitored the progress and the risk mitigation plan. • Planned and prepared escalation sessions and facilitated the problem-resolution meetings. • Coordinated the gathering and prioritization of the backlog of projects and enhancements. • Led and coordinated a cross-functional team (5) for the delivery of the associated customer deliverables (BRD). • Planned and coordinated the requirement gathering workshops with the business. • Facilitated and coordinated the detailed specification exchanges and workshops with the platform vendor. • Planned and coordinated the testing and final validation of the vendor deliverables (QAT/UAT/NRT). 2022-2023 Post-Go-live stabilization of the Trade Credit Insurance functionalities (La Banque Postale L&F) • Analyzed the current state and reported on the resolution plan. • Led and coordinated a cross functional task force for stabilization of the Trade Credit Insurance integration. • Planned and coordinated the non-regression testing and customer validation of the defect and emergency changes. • Supported the onboarding of the support team and the business users on the TCI scope. Key references: ==> La Banque Postale Leasing & Factoring, Paris, France Project Manager (DRA functional stream lead) Scope: Direction des Relations Acheteurs (DRA) operational enhancements and projects Technical context: API integrations with the market key TC insurers (Allianz Trade, Coface, Atradius) Project example: Set up the factor Master policy with Allianz Trade in IMX.

As a member the Project Management department, accountable for the software vendor project services and deliverables : • Defined with the customer the best suited project implementation approach, and level of agility (Waterfall / Agile). • Set up, prepared, and led the governance instances. • Prepared and validated with the customer the project management plan and governance structure. • Managed the communication and reporting with project sponsors and other project stakeholders • Led the platform implementation end-to-end, from the project initialization phase to the roll-out. • Secured internal budget and resources assignment. • Produced and communicated the project/program KPI’s and status reports (Budget, Scope, Quality, Risks). • Coordinated the different project/program streams (Trade Credit product harmonization and definition, platform customization and configuration, third party system integrations, data migration, training). • Maintained the project risk register / proposed and followed up on remediation and mitigation actions. • Planned and coordinated the delivery in time and quality of the different project deliverables. • Centralized, prioritized and planned the customers change requests. • Led cross functional and AGILE teams (BAs, Devs, Testers, Infra) to deliver value for the customer (5 to 20 members). • Participated and facilitated Scrum events, inspected the associated artefacts. Key references: => American Insurance Group AIG, London, UK and New York, USA (more than 8000 m.d. effort over 3 years) Full lifecycle management. Full platform implementation (Commercial/Risk/Claim/BI) with worldwide roll-out of several integration points including third party portals and a full data migration. Successful migration from the legacy systems to the new centralized platform with more automation and decision making support (pricing tool, decision engine). => The Bond and Credit Company BCC, Sydney, Australia (more than 500 m.d. effort over 1 year) Full lifecycle management. Full platform implementation (Commercial/Risk/Claim/BI) Successful business start using the system, and first year’s results above anticipated volumes. => QBE Trade Credit Insurance, Sydney, Australia Upgrade the platform to open additional functionalities to the APAC agencies. => SBI General Insurance, Mumbai, India Gathering and implementation of the product customization requirement to allow issuance of full policy documents from the system. => Tinubu Square, Issy-les-Moulineaux, France Adapted, documented and rolled out the new AGILE methodology for project management (AGILE PM/SCRUMBAN). => Tinubu Square, Issy-les-Moulineaux, France Adapted, documented and rolled out the new ITIL process for managing change requests.

Within the Energy Marketing and Sales department, working in close collaboration with the account team to setup the collaborative CRM/BI tool as well as pure commercial initiatives to address a worldwide potential of more than 2 bn€. 1/ Worldwide rollout of AM@philos (CRM/BI) tool functionalities • Led the international roll out of AM@philos tool to French Energy Key Account team members Planned the end users training and reporting on the progress • Ensured the training and support to the users ~50 • Produced the reporting and secured the accuracy of opportunities reports 2/ Account Management / Business Development (ENGIE/EDF) • Understand customers strategic drivers • Participated to the elaboration of the account development strategy (Account Business Plan) • Coordinated and supported countries for (private and public) bid preparation and qualification deliverables • Organized technical, management meetings, and regional business development initiatives

6 Months internship within ‘’SIEMENS ONE’’ business development department in France - Deployed and configure the CRM/BI AM@philos functionalities in France (~60 Users) - Reported on French Key Accounts Sales KPI’s - Assessed the potential of the ITER project (Fusion reactor in Cadarache) for the group, and support the divisions in the call for tender process, based on technical analysis of the program

5 months internship within the technology, computer science, and applied mathematics research division. - Developed using Matlab a Cetane number prediction model based on the GC-2D analysis of hydrocarbons