Zara Gilbert

I worked as a barista and part of a managerial team to enforce prompt and professional service and uphold the cafe operations to the Bellezza Group standard. Duties included: • Making teas, coffees, hot drinks, smoothies, etc. • Training new staff members • Opening and closing the store • Reconciling accounts • Daily ordering and receiving orders • Maintaining the cleanliness of the premises and the general equipment • Delivering catering to surrounding businesses

I worked as part of a team to provide prompt and professional service within the Oakwood Hotel to customers. Duties included: • Checking in and checking out guests at the front desk • Preparing and serving food • Making drinks (alcoholic, non-alcoholic, and hot beverages) • Restocking fridges and shelves • Maintaining the cleanliness of the service areas, café and kitchen • Set up, served food and drink, and packed up at private functions and events such as weddings, anniversaries, engagement parties and corporate functions

I worked as part of a team to provide prompt and professional service to customers at a range of venues such as Suncorp Stadium and the Gabba. Duties included: • Assisting customers with their purchases • Preparing and serving food • Serving drinks • Restocking fridges and shelves • Maintaining the