Zeba Ali Khan

As an IT Analyst at Tata Consultancy Services, I leverage my technical expertise to provide top-tier support and solutions in a dynamic environment. My responsibilities include: • Configuring and managing Microsoft Intune policies for mobile device management and application management. • Collaborating with cross-functional teams to implement security measures and device compliance protocols. • Troubleshooting and resolving complex technical issues related to Microsoft products, including Office 365, Active Directory, and server management. • Assisting in the deployment of Windows Autopilot and managing device enrollment processes. • Providing training and support to end-users, enhancing user experience and productivity. • Monitoring system performance and proposing enhancements based on best practices and evolving technologies. With a strong focus on customer service and continuous learning, I am committed to improving IT operations and supporting business objectives.

As an Enterprise Mobility and Security Engineer at Concentrix, I focused on enhancing mobile device management and security within enterprise environments. My key responsibilities included: • Managing software deployment and mobile device security using various tools and technologies. • Implementing and maintaining Public Key Infrastructure (PKI) solutions to ensure secure communications. • Collaborating with cross-functional teams to address and resolve technical challenges related to mobility. • Providing technical support for end-users, ensuring efficient use of mobile applications and devices. • Conducting regular audits and assessments of mobile security practices, proposing improvements as necessary. My role emphasized a proactive approach to security and mobility, helping to create a secure and efficient workspace for users

In my role as a Website Designer and Developer at VoxTrail, I was responsible for creating and maintaining responsive and user-friendly websites. My main duties included: • Designing website layouts and user interfaces with a focus on usability and accessibility. • Developing and implementing web applications using HTML, CSS, and JavaScript. • Collaborating with clients to gather requirements and deliver customized web solutions. • Conducting quality assurance testing to ensure optimal performance across different browsers and devices. • Staying up-to-date with the latest web design trends and technologies to enhance the company's offerings. This position allowed me to blend creativity with technical skills, delivering engaging digital experiences for clients.