
Zineb Belhassan
Business Analyst/ Project Lead
Salary / Daily rate
Casablanca, Morocco
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Bilingual consultant (French/English) with nearly 9 years of experience in the United States within complex financial and technological environments, at large institutions such as Bank of America, TD Bank, and City National Bank. Specialized in business analysis, regulatory compliance, and the management of large-scale digital projects. Certified Scrum Master and ITIL 4, with strong ability to translate business needs into technological solutions & collaborate with international stakeholders.
Work experience
Senior Business Analyst
City National Bank
Nov 2022 - May 2024
1 year 7 months
Remote
I led the migration of commercial card data to a secure, next-generation digital platform, improving accessibility and strengthening security. I developed and tracked KPIs to enhance the efficiency of financial processes, coordinated with technical and business stakeholders for seamless system integration, and ensured strict adherence to regulatory frameworks including AML/KYC, Basel III, and CCAR. I also drove post-implementation performance analysis, implemented process automation for compliance controls, and optimized transaction traceability to support strategic decision-making.
Project Analyst & Business Process Lead – Finance & IT
American Tower Corporation
Mar 2021 - Aug 2022
1 year 6 months
Greater Boston
I coordinated global financial process integration across multiple European and African markets, ensuring alignment between local teams and the Global Business Services (GBS) center. I optimized workflows in fixed asset management, payment processing, and supplier account management through automation and data consistency improvements. I modeled and streamlined end-to-end financial processes, led steering committees, and coordinated Agile teams in an international context to deliver operational efficiency and system integration.
Senior Business Analyst
Massachusetts Trial Court
Sep 2019 - Aug 2020
1 year
Boston, MA, USA
I led the digitization of judicial procedures by implementing an e-signature system that streamlined administrative workflows and improved efficiency. I designed advanced dashboards to track financial and budgetary performance, enabling data-driven decision-making. I managed organizational change by providing user training and support, ensuring smooth adoption of new digital tools. Additionally, I facilitated Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives, to enhance workflow coordination and team productivity.
Financial Business Analyst
Bank of America
Sep 2017 - May 2019
1 year 9 months
Providence, RI, USA
I developed and monitored financial performance indicators to optimize fixed asset management and drive cost efficiency. I coordinated the migration to Oracle and Ariba cloud platforms, streamlining financial operations. I implemented and automated compliance workflows to meet Basel III and CCAR requirements, while improving the accuracy and reliability of financial reporting. Working closely with Risk & Compliance teams, I monitored ALM indicators, enhanced data integrity, and identified irregular financial flows to strengthen regulatory adherence and risk mitigation.
Financial Analyst
CFG Bank
Jan 2014 - Jul 2015
1 year 7 months
Casablanca Prefecture, Morocco
Education
University of the Cumberlands
MSc in Information Technology
2020 - 2022
2 years 9 months
Johnson & Wales University
Master of Business Administration - MBA
2015 - 2017
2 years 1 month
Groupe ISCAE
Master's degree
2011 - 2014
3 years 1 month
Nanjing Audit University
Exchange Semester
2013 - 2013
1 month
Licenses & certifications
Scrum Master Certification
Issued: Jan 2021
ITIL 4 Foundation Certificate in IT Service Management
Issued: May 2020