Zineb Belhassan

Business Analyst/ Project Lead

Salary / Daily rate

Casablanca, Morocco

Freelance, open to permanent contract

Can come onsite

Skills

Consulting ITProject Management (PMO)ScrumJiraE-LearningOracle CloudPower BIProduct StrategyTesting & QAData VisualizationSAP CloudMySQLSAP HANAProduct ManagementProduct OwnershipTableauAlteryxDesign ThinkingMonday.comConfluenceStrategy & ConsultingOracleFinanceERPSAP ERPMicrosoft Dynamics 365WorkdayData Analysis

Languages

ArabicEnglishFrench

About me

Intro

Bilingual consultant (French/English) with nearly 9 years of experience in the United States within complex financial and technological environments, at large institutions such as Bank of America, TD Bank, and City National Bank. Specialized in business analysis, regulatory compliance, and the management of large-scale digital projects. Certified Scrum Master and ITIL 4, with strong ability to translate business needs into technological solutions & collaborate with international stakeholders.

Links

Work experience

Senior Business Analyst

City National Bank

Nov 2022 - May 2024

1 year 7 months

Remote

I led the migration of commercial card data to a secure, next-generation digital platform, improving accessibility and strengthening security. I developed and tracked KPIs to enhance the efficiency of financial processes, coordinated with technical and business stakeholders for seamless system integration, and ensured strict adherence to regulatory frameworks including AML/KYC, Basel III, and CCAR. I also drove post-implementation performance analysis, implemented process automation for compliance controls, and optimized transaction traceability to support strategic decision-making.

Project Analyst & Business Process Lead – Finance & IT

American Tower Corporation

Mar 2021 - Aug 2022

1 year 6 months

Greater Boston

I coordinated global financial process integration across multiple European and African markets, ensuring alignment between local teams and the Global Business Services (GBS) center. I optimized workflows in fixed asset management, payment processing, and supplier account management through automation and data consistency improvements. I modeled and streamlined end-to-end financial processes, led steering committees, and coordinated Agile teams in an international context to deliver operational efficiency and system integration.

Senior Business Analyst

Massachusetts Trial Court

Sep 2019 - Aug 2020

1 year

Boston, MA, USA

I led the digitization of judicial procedures by implementing an e-signature system that streamlined administrative workflows and improved efficiency. I designed advanced dashboards to track financial and budgetary performance, enabling data-driven decision-making. I managed organizational change by providing user training and support, ensuring smooth adoption of new digital tools. Additionally, I facilitated Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives, to enhance workflow coordination and team productivity.

Financial Business Analyst

Bank of America

Sep 2017 - May 2019

1 year 9 months

Providence, RI, USA

I developed and monitored financial performance indicators to optimize fixed asset management and drive cost efficiency. I coordinated the migration to Oracle and Ariba cloud platforms, streamlining financial operations. I implemented and automated compliance workflows to meet Basel III and CCAR requirements, while improving the accuracy and reliability of financial reporting. Working closely with Risk & Compliance teams, I monitored ALM indicators, enhanced data integrity, and identified irregular financial flows to strengthen regulatory adherence and risk mitigation.

Financial Analyst

CFG Bank

Jan 2014 - Jul 2015

1 year 7 months

Casablanca Prefecture, Morocco


Education

University of the Cumberlands

MSc in Information Technology

2020 - 2022

2 years 9 months

Johnson & Wales University

Master of Business Administration - MBA

2015 - 2017

2 years 1 month

Groupe ISCAE

Master's degree

2011 - 2014

3 years 1 month

Nanjing Audit University

Exchange Semester

2013 - 2013

1 month


Licenses & certifications

Scrum Master Certification

Issued: Jan 2021

ITIL 4 Foundation Certificate in IT Service Management

Issued: May 2020

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