
Zohra AZZOUZ
Strategy & Transformation Consultant
Salaire / Taux journalier
Paris, France
Mobilité : Lyon
Freelance
Peut venir sur site
Expertises
Langues
À propos
Introduction
Strategy & Transformation consultant with 10 years driving operational excellence across finance and insurance sectors. Expert in change management, TOM design, and AI integration with proven success reengineering operations for AXA's $80B AUM division and leading global HR transformation programs. Delivering measurable results through process optimization, digital transformation, and sustainable change adoption for enterprise clients.
Expérience de travail
Business Consulting, Transformation & Change
ZA Conseil
janv. 2024 - Présent
2 ans 10 mois
Paris, France
– For a global insurer within HR global transformation program, for Talent Acquisition stream deploying ATS & CRM: Change management, cultural change adoption, Al awareness, Al POC and quality assessment, international and cross-entity coordination, Learning Design, Internal mobility – For a global bank: Target Operating Model (TOM) for national retail network client services: strategy, operational performance, customer experience, business case review – For a Qualiopi certified Professional Development Center: Design and Implementation of a training program on the fundamentals of generative Al – For a Nutricosmetic Brand: driving e-commerce, go-to-market strategy, product development, marketing mix, social media, distribution, business development, and D2C/B2B2C partnerships – For a Film Production company & streaming platform: project management for a movie premiere launch, including marketing campaign execution; cross-functional stakeholder coordination (PR agencies, social media teams, event partners); end-to-end event management; sponsor and partnership sourcing with co-development of partnership deals; and construction of a break-even business case to ensure financial viability
Transformation Manager
AXA Investment Managers USA
juil. 2022 - déc. 2023
1 an 6 mois
Greenwich, Connecticut, États-Unis
– Working with the COO of AXA IM US (90 FTE, 80Bn$ AUM) to coordinate the operations, technology and trade support teams into reaching our operational goals. – Scope overview: Reengineering of the operations at AXA IM Mexico (project management, staffing, back and middle office third party implementation, local data provider coordination, compliance and reconciliation processes, operational quality assessment, P&L, Executive-level steering committees report...) Transversal project related to US Office lease renewal
AXA France
avr. 2019 - juin 2022
3 ans 3 mois
92000 Nanterre, France
Chief of Staff CUO AXA P&C Entreprise
nov. 2021 - juin 2022
8 mois
92000 Nanterre, France
– As the CoS within Enterprise Underwriting department (550 FTE, 990M€), I am responsible of a set of transversal projects within the department in order to enable and facilitate the Director's mission. – Scope overview: Ownership on transversal projects (ESG training for specialized distribution network, Underwriting compliance project...) Board of directors' -11- committee administrations, Briefing for press and other public speeches, audits follow up, Budget and staff management, annual HR review preparation, contractors' assessments...
Transformation Consultant for Distribution networks
avr. 2019 - oct. 2021
2 ans 7 mois
92000 Nanterre, France
– Within the inhouse consulting entity, I work closely with internal clients and stakeholders to implement COMEX-sponsored transformation programs: reorganization and transformational projects, technological upgrades, business model reviews. Besides project management support, I also bring value on these 3 dimensions : – Simplification and improvement of customer experience – Process optimization in order to maximize operational efficiency – Sustainable change management through tailored support – Scope overview: – Offshoring the P&C customer service for the inhouse distribution network from France to Morocco – Rolling out the Lean Sales Business efficiency program for the General Agents distribution network – Implementing Hybrid Sales Cycle for all distribution networks (Agent, Broker...) – Assessing Hybrid Management for Sales Managers, by managing QWL, Client and Employee satisfaction and ensuring overhead costs reduction
Consultant
Sopra Steria Consulting
avr. 2017 - mars 2019
2 ans
Paris, France
– Proactive towards my clients on subjects related to process optimization and automation, change management and IT project implementation
Formation
Universitas Gadjah Mada
MBA
– Yogyakarta, Indonesia
Toulouse Business School
Master Programme Grande Ecole, Strategy and Consulting
– Barcelona, Spain
–
Classe préparatoire économique et commerciale, economic section
Licences et certifications
Lean 6 Sigma
Délivré le : –
PROSCI Change Management Certification
Délivré le : –