<h2>Service Advisor – Gloucester</h2>£30,000 basic | Up to £33,000 OTE 42.5 hours per week Monday to Friday 07:00 – 15:30 Alternate Saturdays 07:00 – 12:00Let’s be honest…This role isn’t just about booking cars in and answering the phone.This is for someone who knows how to run a busy service desk properly, keep customers happy, and keep the workshop full without it turning into chaos.<h2>THE ROLE</h2>You’ll be the go-to person for customers from the moment they book in to the moment they drive away.👉 Managing bookings and keeping the workshop loaded correctly 👉 Keeping customers updated (no chasing, no guessing) 👉 Creating job cards, invoices, and accurate estimates 👉 Spotting opportunities to upsell services in a way that actually makes sense 👉 Working closely with Parts to make sure everything is ready when it needs to beIt’s fast-paced, it’s busy, and it needs someone who stays organised and in control.<h2>WHAT YOU’LL NEED</h2><ul><li>Experience in an admin or office-based role (service advisor experience is a big plus)</li><li>Strong communication skills — you’ll be speaking to customers, techs, and internal teams all day</li><li>Confidence managing multiple jobs at once without dropping the ball</li><li>A commercial mindset — understanding how to maximise bookings and workshop efficiency</li><li>Kerridge knowledge would be ideal, but not essential</li></ul><h2>THE KIND OF PERSON THIS SUITS</h2>Someone who:<ul><li>Likes being busy and doesn’t get flustered</li><li>Takes ownership rather than waiting to be told</li><li>Communicates clearly and keeps people informed</li><li>Notices the detail and gets things right first time</li></ul><h2>WHAT’S ON OFFER</h2><ul><li>23 days holiday + bank holidays</li><li>Your birthday off</li><li>Pension</li><li>Enhanced family policies</li><li>Wellness support and 24hr GP access</li><li>Ongoing training and development</li><li>Clear progression opportunities</li></ul>📣 And just to say — you don’t need to tick every single box.If you’ve got the right experience and attitude, it’s worth a conversation.

Service Advisor

An exciting Client Reporting Manager role with a salary of £70,000, plus bonus and career progression opportunities for a permanent role based in &nbsp;MaryleboneWe are offering a fantastic opportunity for an experienced Client Reporting Manager with an immediate start at a market leading, dynamic and renowned property, technology and innovative, technology-based car parking company. Our client &nbsp;is a market leading, renowned UK business, established over 50 years ago. The company operates over 3500 sites across the UK and Ireland providing specialist services to a wide range of blue-chip clients.The roleWe are looking for an enthusiastic, dedicated and dynamic Client Reporting Manager to join our Finance team for a permanent, full-time role.The role will involve managing and implementing&nbsp;client reporting within the business. The role is full time, Monday to Friday at our Marylebone office.Main Responsibilities·Ensuring the production and distribution of reports·Client performance reviews·Proactively manage communication with internal Managers with regard to report deadlines and requirements·Quality checks·Data &amp; business analysis·Responding to client queries·Analysis and implementation of reporting requests·Conduct regular audits to ensure accuracy and compliance within internal standards and client requirements.·Auditing·Actively contribute towards the successful delivery of the business·Client Relationship Management·StrategySkills:·Part or fully qualified (ACA/ACCA/CIMA) or strong financial experience·Pragmatic and commercially focused·Strategically and analytically minded·Possess strong technical reporting skills·Ability to work under pressure and adaptable to change&nbsp;·Ability to lead, influence and develop·Strong team management and leadership·Excellent communication and rapport building skills·Strong relationship building skills and the ability to manage numerous stakeholders·Advanced Excel skillsWe are looking to appoint a highly collaborative, qualified accounts professional with experience in client reporting. This is a unique chance to join a high growth business that will provide an exceptional opportunity for career progression. You should be able to make key decisions that will impact the business in both Ireland and UK companies.Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.

Client Reporting Manager

Fibreglasser / GRP finisherManchester, Trafford Park &nbsp;£33176 &nbsp;Monday to Friday, 44 hours per week. Shift/rota work, discussed at interview. Flexibility given and required.Your RoleWe are looking for a dedicated and knowledgeable Fibreglasser / GRP finisher who is passionate about engaging with our company values and delivering quality work.&nbsp;You will be required to wet lay fiberglass to the interior of vans of all sizes including Ford Transits and Mercedes-Benz Sprinter vans, which will later be converted in to refrigerated vans.Your day-to-day duties include:<ul><li>preparing vans to be laminated using small grinders and sanding tools</li><li>cutting sheets of fiberglass to size and mixing resin which is then wet laid to the interior plywood surface inside the vans</li></ul>&nbsp;This role will be a great fit for you if: &nbsp;<ul><li>You put health and safety and employee wellbeing first</li><li>Fibreglasser experience&nbsp;</li><li>You have an excellent understanding of the manufacturing process &nbsp; &nbsp;</li></ul>Research shows that some people are less likely to apply for a role&nbsp;unless they meet 100% of the criterion.&nbsp;If you are qualified for the role, we encourage you to apply even if you don’t feel like you meet all our requirements. We want to know about your passions, achievements, learning and growth.&nbsp;If this role excites you, start a conversation with us!Benefits for you<ul><li>Access to 100s of employee perks on <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.rygor.co.uk/news/perks-of-the-job/">Perkbox</a>.</li><li>Auto-enrolment pension.</li><li>A day off for your Birthday.</li><li>Enhanced Maternity and Paternity policies.</li><li>Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP with 24HR Online GP access and second Medical Opinion).</li><li>Reward and recognition programmes</li><li>Death in service benefit.</li><li>20 days of annual leave, plus bank holiday&nbsp;</li></ul>Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.

Fibreglasser

Vehicle Maintenance Unit ManagerSouthampton£55,000 per annum. Bonus opportunities available.Monday to Friday, 45 hours per week 07:00 – 16:30. Flexibility required.&nbsp;Your RoleOur client is looking for an experienced and dedicated VMU Manager, who leads by example and inspires the team around them.We are looking for a great team member who will create a good working atmosphere, enthuse and motivate their team. &nbsp;&nbsp;---------Your role is key to business success. Not only do you spend at least 60% of your time, managing and guiding your team, you also have the responsibility to ensure your department achieves. Your role is all about brilliant communication, a positive outlook and inspiring those around you.----------Day to day, you will be:<ul><li>To plan and control your workforce resource availability to meet your customer’s fleet demands.</li><li>To manage and control labour costs, including any use of third parties.&nbsp;</li><li>To comply with safety audits and manage working code of practice for contractors.&nbsp;</li><li>&nbsp;Ensuring planning for facilities, bays, machines, tools, diagnosis installations, etc. are carried out correctly, optimal design of workplaces and processes.&nbsp;</li><li>Preparing planning and calculations for investments in workshops, facilities and HR, together with the company management.&nbsp;</li><li>Regularly review prices for workshop services and after prior agreement with management, adapt them to suit the market.</li><li>Measure and report on daily workshop performance around retail sales, warranty and internal contract.</li><li>WIP management and cash control.&nbsp;</li><li>Employing new staff and carrying out effective induction. &nbsp;</li><li>Managing, coaching and motivating employees, ensuring retention of high-quality team members.&nbsp;</li><li>Defining target agreements with employees and reviewing the level of target achievement.</li></ul>⚙️Skills &amp; Behaviours Required for this Role:<ul><li>Qualifications- Qualification - You will need to be level 3 (NVQ or City and Guilds or IMI Qualification) in Vehicle Repair and maintenance. Also, previous experience in a similar role and industry is preferred.&nbsp;</li><li>Resilience - A resilient person is someone who has strong coping skills and can draw on these when life presents challenges.&nbsp;</li><li>Communication- It sounds simple, but communication is at the heart of this role. You need to love being the first point of contact for those in your team and inspiring them through engaging and motivating communication.</li><li>Motivation - To ensure personal and team success, being motivated is essential and is a key part of your role and it is part of being a brilliant team player and inspiring others.&nbsp;</li><li>Time Management-&nbsp;Ability to prioritize and complete tasks within timeframes to meet customer demands and maintain workshop efficiency.</li></ul>&nbsp;Benefits for you<ul><li>Overtime opportunities</li><li>A day off for your Birthday</li><li>23 days of annual leave per year</li><li>Four times death in service benefit</li><li>Branded uniform and boot allowance.</li><li>Working for an official <a target="_blank" rel="noopener noreferrer nofollow" href="https://rygorgroup.co.uk/rygor-group-ltd-is-officially-certified-as-a-great-place-to-work-for-the-third-year-running/">Great Place to Work</a>™️ and <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.greatplacetowork.co.uk/awards/uks-best-workplaces/uks-best-workplaces-2023/">UK Best Workplace</a> for three years running!</li><li>Recipients of the Silver Award under the Armed Forces Covenant.</li><li>Auto-enrolment pension</li><li>Enhanced Maternity and Paternity pay policies</li><li>Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion)</li><li>Mental Health First Aiders</li><li>Toolbox insurance</li><li>Reward and recognition programmes, including our annual &nbsp;Group Awards</li><li>Annual appraisals programme and progression opportunities</li><li>Manufacturer training and access to our in-house training hub</li><li>Long service recognition</li></ul>Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.

Vehicle maintenance Unit Manager

Lead Product/Application Engineer&nbsp;Trafford Park, Manchester up to £47,000 pa, DOE 44 hours per week, Monday to FridayYour RoleWe are looking for an experienced Product Engineer / Application Engineer to lead this critical area of our established bodybuilding manufacturing facility. This role requires a confident and credible engineering professional who will take full ownership of product engineering and application activity, setting standards, providing direction and ensuring consistent, compliant delivery across the function.You will play a central leadership role in supporting the sales team by creating accurate, well‑planned and commercially sound engineering solutions, including detailed specifications, project plans and customer quotations. You will be accountable for ensuring all designs, documentation and proposals meet regulatory requirements, technical standards and internal governance.As the key link between Sales, Engineering, Production and our supplier network, you will ensure information flows effectively, risks are identified early, and work is planned correctly from the outset. This role carries responsibility and accountability, requiring strong leadership, decisiveness, attention to detail and the ability to drive continuous improvement, consistency and quality within an established manufacturing environment.Required skills and behaviours<ul><li>Proven experience in a Product Engineer, Application Engineer or similar role within a manufacturing or vehicle bodybuilding environment</li><li>Strong leadership capability, with the confidence to take ownership, set direction and be accountable for decisions and outputs</li><li>Strong knowledge of relevant engineering standards, regulations and compliance requirements, with a rigorous and methodical approach to ensuring them</li><li>Strong CAD expertise&nbsp;</li><li>Ability to create accurate engineering plans, specifications and quotations, balancing technical requirements with commercial awareness</li><li>Highly organised, with strong planning skills and the ability to manage multiple priorities in a fast‑paced environment</li><li>Excellent attention to detail, ensuring accuracy, traceability and compliance across all documentation and processes</li><li>Clear and effective communicator, able to work collaboratively across departments and confidently engage with customers and suppliers</li><li>Proactive and solutions‑focused, with the willingness to challenge existing practices and drive continuous improvement</li><li>Strong sense of accountability, professionalism and integrity, leading by example within an established team</li></ul>Key Responsibilities:<ul><li>Produce engineering-ready part lists and specifications.</li><li>Maintain supplier quotes and manage supplier costing.</li><li>Create order acknowledgements and documentation ready for customer issue.</li><li>Track quote status and report on customer conversions.</li><li>Liaise with customers regarding product specifications and requirements.</li><li>Ensure clear, accurate communication between Sales and Engineering.</li><li>Sign off build documentation and engineering specifications.</li><li>Manage product specifications within the Engineering function.</li><li>Maintain control of the product matrix and high-value parts lists.</li><li>Prepare and complete sales quotes for customers and the sales team.</li><li>Carry out any other duties within your capability to support the team.</li></ul>Research shows that some people are less likely to apply for a role&nbsp;unless they meet 100% of the criteria.&nbsp;As long as you are experienced for the role, and hold the relevant and required qualifications, we encourage you to apply, even if you don’t feel like you meet all our requirements. We want to know about your passions, achievements, learning and growth.&nbsp;If this role excites you, start a conversation with us!&nbsp;Benefits for you<ul><li>&nbsp;23 days of annual leave, plus bank holidays</li><li>A day off for your Birthday.</li><li>Auto-enrolment pension.</li><li>Enhanced Maternity and Paternity policies.</li><li>Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP with 24HR Online GP access and second Medical Opinion).</li><li>Death in service benefit.</li></ul>Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.

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